Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Excellent Insurance
After losing my furbaby Bradley in March of 2018, and adopting two bonded dachshaunds -- I knew that I was going to invest in Pet Insurance with my new babies, Mario and Lucky. I had spent nearly $3,000 in the last steps of Bradley's life and sadly he lost that battle. I wanted to make sure that if a crisis came upon me again, that I would have the peace of mind dealing with it. So i set about investigating many insurance companies. I narrowed my search to the top 3 rated companies. One of those was FIGO. As i researched each of them, evaluated the options and the premiums quoted -- it became clear that FIGO came out on top for me. Mario and Lucky had clean bills of health and no per-exisiting conditions. Their premiums paid in advance were $450 per year -- which included a $500 annual deductible and 100% coverage after that. I was at peace. Knowing that should a health issue come up -- I would not have to worry about the financial impact upon my decisions. In August of last year, Mario become ill with a hernia, that had progressed and there were bladder issues. Sufficed to say that he was hospitalized and had to undergo a bladder recission and procedure to attached some of his organs to his abdominal wall to avoid the herniated area. The diagnosis, ER visits, and surgery amounted to nearly $8,000. I submitted the claims and within 4 days, I was reimbursed fully (minus a couple reimburseable expenses). They even reimbursed me for changing my airfare to return home from vacation. The hernia repair needed to postponed until January 2019. Just last week, Mario had the surgery, recovering now, and I submitted the $3360 claim -- and it was paid within 3 days. I can never thank FIGO enough. I may never need the insurance again, hopefully, for either of them. But 2018 has made me grateful for the purchase of the insurance and has made me a FIGO client for life. They are amazing and I recommend them to anyone looking for great pet insurance!
Insurer: Figo
By: Richard
Good Pet Insurance
Nationwide Pet Insurance Has Helped My Dog Precious Get Her Medical Care That She Needs.
Insurer: Nationwide
By: Rosio
I recommend ACSPCA covereage to everyone
The coverage as well the customer service through ASPCA has been everything I could ask for.
Insurer: ASPCA
By: Garrett
I am so incredibly grateful.
Thank you so much for creating such an easy way to file a claim and track its progress, and thank you even more for for the easy reimbursement straight into my account. I won't complain about the processing time. The Christmas/New Years holiday and the sheer amount I claimed was probably mind-boggling. I cried all over again when I saw how much this insurance reimbursed me. One of Emo's vets assured me Nationwide would help and begged me to please let her keep trying to find what was causing her lungs to struggle. I'm so glad I believed in my cat and my vet. The vets were unable to prove either Pulmonary Embolism or Pneumonia... but today, she's running and playing again, fully recovered from a near-death experience (and probably minus a couple extra cat-lives). Most importantly, from the bottom of my heart, THANK YOU for saving her life! :') P.S. I think her breed is spelled: Nebelung (The massive list of cat breeds is one of the coolest things about this site. It really makes it look like you care and know what you're talking about. Love it.)
Insurer: Nationwide
By: Shelby
Reimbursement
Payment is made clear. It takes a bit too long for the review, though.
Insurer: Nationwide
By: Joel
Amazing
Truly a great pet insurance company, the insurance pays for itself and the people at Nationwide really seem to care about the pets they serve. Thank You
Insurer: Nationwide
By: Tim
Best insurance I ever purchased!
Claims are processed promptly and accurately, never have to question anything. I would recommend it to everyone, it has been wonderful.
Insurer: Nationwide
By: Vicki
Coverage for older dogs
The insurance for the new members is good. The coverage for the older dogs who previously had the other company is not as good. I tried to upgrade my older pet's insurance ever if I had to pay more, but because of his previous surgeries, I was unable to do so. Also it takes a month to receive reimbursement. I send my information electronically and it takes a long time.
Insurer: Nationwide
By: michele
Claim processing time is too slow
I have been a customer for over 4 years and the time you take to process claims has doubled.
Insurer: Nationwide
By: Lisa
Great pet insurance, would recommend
I have had pet insurance on my cat, Sammy, since he was about 4 or 5 months old. I'm lucky I have had it, too, because he has had a ton of health issues I never would have expected from a mix breed shelter cat. He got the bad end of the genetic jackpot. He's got an auto-immunce digestive issue, that he needs constant medication for, he's had a tumor removed from his skin (at 1 year old), and he's now had a double femoral head osteotomy due to factures in the heads of both femurs. That last one I never could have afforded if I didn't have insurance to cover 80%. I've never had any issues filing a claim, and they've always been great about living up to their side fo the deal, and processing the claim quickly and efficiently. Only one time was there a hold up, and I was able to call in and get it resolved ASAP, with a nice customer service rep. I've been very pleased.
Insurer: Healthy Paws
By: Eve