Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Embrace did what they said they would do
Submitting our claim form was easy. I followed my claim on the Embrace claim site. This was my first submittal so I was not sure what to expect. Since it was our first claim, Dusty's whole health history had to be reviewed. Even so, payment of our claim was made efficiently within 30 days. We are pleased that the whole process was efficient and not complicated.
Insurer: Embrace
By: Nadine
O'Reilly Saved Me and Healthy Paws Saved Him
As an Iraqi vet my cat O'Reilly is my battle buddy in transitioning to civilian life. He has saved me and Healthy Paws allowed me to save him. After conducting research into pet insurance carriers I found Healthy Paws to be superlative. They have certainly demonstrated to be. Claims were filed over the phone app and were approved within 2 days of submission. Healthy Paws has delivered time in and time again not only through O'Reilly's urinary issues but when I became concerned he may have ingested a foreign body. O'Reilly initially got blocked for which a urinary catheter was placed but shortly thereafter had urinary issues again. After taking him to the vet three times after which he was released without being blocked, his issues persisted. The last time I saw him near dead, with his head in the water bowl unable to even to drink. His bladder was rock hard. I rushed him to Animal Medical Center here in New York where he was kept for four days. A cystotomy was performed for which the bill was over 8k!! Any further delay and he would have passed. I could not have been able to sustain this expense. Healthy Paws took all my worry of payment from me so I could be there for my guy. They were there every step of the way, from my first call that I would have to take him in, to them kindly checking in after the claim was processed. Both O'Reilly and myself thank you all for providing us such good care. O'Reilly and myself are so appreciative of your help in keeping my battle buddy alive. I cannot thank you enough! My guy O'Reilly now is back to chasing Bentley my other younger cat who is also covered by Healthy Paws. He is soo happy to be alive and so am I. Thank you again Healthy Paws!
Insurer: Healthy Paws
By: Thomas
Nationwide really is on my kids side
On my second year with Nationwide and am more than happy with how easy sending in claims.
Insurer: Nationwide
By: Angela
Weight off shoulders
comfort knowing that when the Vet said he had cancer that we would be covered.. weight off the shoulders...
Insurer: Trupanion
By: Sandra
So happy to work with Pets Best
Great turnaround on my claims. So happy to work with Pets Best. I can get the right vet care for my boxer boy to get him back on his paws and Pets Best has my back
Insurer: Pets Best
By: Michael
Very thorough and prompt!
Hurley was not eating or drinking. Was advised to take him to the emergency vet for X-rays. Filed my claim a day after he was released. Got my refund in a week. Very thorough and prompt!
Insurer: Pets Best
By: Brendan
Highly recommend
Friendly, spoke clearly, VERY quick at reimbursement.
Insurer: Trupanion
By: Angela
Reasonable & timely service
The claim was settled by the terms stated in the policy. It was easy to file, and in a reasonably timely manner.
Insurer: Trupanion
By: Janet