Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


January 23, 2019

Weight off shoulders

comfort knowing that when the Vet said he had cancer that we would be covered.. weight off the shoulders...

Insurer: Trupanion

By: Sandra

Useful
January 23, 2019

So happy to work with Pets Best

Great turnaround on my claims. So happy to work with Pets Best. I can get the right vet care for my boxer boy to get him back on his paws and Pets Best has my back

Insurer: Pets Best

By: Michael

Useful
January 23, 2019

Very thorough and prompt!

Hurley was not eating or drinking. Was advised to take him to the emergency vet for X-rays. Filed my claim a day after he was released. Got my refund in a week. Very thorough and prompt!

Insurer: Pets Best

By: Brendan

Useful
January 23, 2019

Highly recommend

Friendly, spoke clearly, VERY quick at reimbursement.

Insurer: Trupanion

By: Angela

Useful
January 23, 2019

Reasonable & timely service

The claim was settled by the terms stated in the policy. It was easy to file, and in a reasonably timely manner.

Insurer: Trupanion

By: Janet

Useful
January 23, 2019

Submitting claims is efficient and easy

Trupanion's process of submitting claims is efficient and easy. My inquiries are dealt with quickly and professionally.

Insurer: Trupanion

By: Krystyna

Useful
January 23, 2019

Thank you trupanion!

This is our 2nd experience with having trupanion pay out medical expenses for our dogs. They are fast and reliable paying out exacting what they promised. Thank you trupanion!

Insurer: Trupanion

By: Vikki

Useful
January 23, 2019

The premiums are reasonable.

The premiums are reasonable. Reimbursement has always been prompt.

Insurer: Trupanion

By: Karen

Useful
January 23, 2019

The process is so EASY!!

The process is so EASY!! Your company allows me to focus on my sick pet, and not on the cost, and a million questions. My vet also set up the direct pay option, and I just pay my 10 at the time of each visit. My poor, sweet dog, needed surgery to remove several masses. The surgery was larger than anticipated, and harder for her to recover from. After one surgery, 1 ER visit, another vet visit and then yet another surgery, in a time span of 6 days, Trupanion impressed me! At one point, anticipating the last surgery, I sent in a pre- approval form, 1.5 days before the inevitable happened, and within 12 hours after submitting the form.... it was approved! I simply forwarded the approval letter to the vet, and after her surgery, I walked out only paying 10 of the bill, with my sweet dog wrapped in a blanket and on her way home to recoup. I don't have a lot of money, but this pet insurance is peace of mind, and allows me focus on the what s important..........Anna May s recovery.

Insurer: Trupanion

By: Erica

Useful
January 23, 2019

Trupanion has excellent customer service!

Trupanion has excellent customer service! They notify me when my claim is received and when it has been paid. And it takes less than 1 week!

Insurer: Trupanion

By: Linda

Useful

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