Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


January 23, 2019

Peace of mind to know I have Buddy covered

It's been great to have insurance on buddy every since he was a puppy because he has swallowed a sock at take him to emergency vet on that he swallowed a little bouncy ball porkchop whole we've had several visits to the emergency vet always covered I didn't have to worry about where the money was coming from I didn't see grow odor he tore both of his ACLS and I got to take him to a specialist who done fantastic work fantastic hospital and it's just good to know that whatever happens I've got him covered. They also pay for his medicine with some is very high and they cover is thyroid medicine which is every month thing twice today and blood pressure medicine so I count myself lucky to have this insurance and he is going to do is acupuncture which really helps his arthritis and they also pay for that too.the only thing I was surprised of was the rate increase as he got older once he turned 10 it jumped but it's well worth it

Insurer: ASPCA

By: Teresa

Useful
January 23, 2019

Fast friendly service, always!

Ive always been skeptical about pet insurance but after spending over $30K out of pocket on a previous dog, I knew I must have it for all future pets. My cat was recently hospitalized for kidney/bladder stones and urethral obstruction for a week and had 2 emergency surgeries costing me close to $8000. Healthy Paws accepted the claims, reimbursed the promised amount promptly and even sent a personalized follow up email to check in on my kitty. Every time I contact them, they are friendly and helpful. I’d definitely recommend them.

Insurer: Healthy Paws

By: Melissa

Useful
January 23, 2019

We Love Nationwide Pet Insurance!

We purchased Nationwide Pet Insurance for our two boxers after comparing all the other companies out there. Believe me, I'm a person who does her research! This has proven to be a perfect company for us. The cover wellness and have covered surgeries and much more for our two furbabies. Its such a relief when a problem arises that we can tell the vet to do all necessary tests and treatments needed. Our Daisy somehow contracted tetanus and all treatment was covered. We couldn't be happier.

Insurer: Nationwide

By: Dorothy

Useful
January 23, 2019

Takes a long time from the time the claim was sent, to receiving a check.

Yes, thank you for asking. Abbey is feeling much better and is back to her normal self. However, I used to have VPI Insurance nd they paid much quicker. This particular claim did come quicker than usual but normally it does take quite a while, a month or more, to receive the check. I have found that VPI was more prompt.

Insurer: Nationwide

By: Gloria

Useful
January 23, 2019

Best Investment I ever made

We got our American Labrador Retriever at 8 weeks from a breeder in MD. She's been the best, sweetest dog for our 3 kid household. Our vet recommended we get pet insurance just in case. I chose Healthy Paws based on good consumer reviews. Our lab, Tessa, at 2 1/2 , developed a terrible inner ear infection that rapidly turned into an abscess and meningitis. We rushed her to two different vets several times over a 48 hour period before we got an accurate diagnosis. She ultimately needed a total ear canal ablation procedure. Healthy Paws paid 80% of the cost of surgery and prescription drugs. Filing a claim was easy to do on-line, and they followed up with me to find out how she was doing. We were so stressed about our sweet dog's condition and how best to treat it, and having Healthy Paws insurance freed us to decide in consultation with our vet, how best to treat it without a huge worry about the cost. I can't recommend them enough. i never write reviews, but this time, I feel strongly that we were given excellent consumer service and compassion during a very difficult period.

Insurer: Healthy Paws

By: Sarah

Useful
January 23, 2019

Be patient for your claim to process

I am overall happy with Nationwide. The only problem I have is that the claims take 4 weeks to process. I wish it would be half that time

Insurer: Nationwide

By: Heike

Useful
January 23, 2019

Processing of claim fast and efficient

Insurance information on coverage was clear and the problem my dog encountered was covered completely.

Insurer: Embrace

By: robert

Useful
January 23, 2019

Embrace not only worked with me, but also worked with the Pet Clinic too.

Embrace not only worked with me, but also worked with the Pet Clinic who's accounting department was uncooperative with me. I am impressed with Embrace who was able to resolve the Pet Clinic accounting department problems and find a work-around for future appointments if needed. As a Totally and Permanently Disabled Service Connected Navy Veteran who with the VA's help is a "VA Companion Dog". Our Embrace Insurance is Associated with "USAA" for insurance , and billed accordingly. Oh and Good News His Infected Eyes are by all appearances are CURED!

Insurer: Embrace

By: James

Useful
January 23, 2019

Convenience of filing claims, coverage allowing for preventative therapies enables us to compete in AKCFieldTrials successfully.

My Labradors Cal 6yrs(outta pocket dbl cruciate ligament repair), Gumbo 2yrs, Laney 4.5yrs, Joy 3.5 yrs, and Omer 1 yr (Jan.21st) are my world. We have 3 with coverage and soon to be 4 K-9 Athletes who travel the U.S. and Canada to compete in AKC/CKC Field Trial events. The NFL of dog sports is tough game. Success in this venue is widely credited by vets to good genetics, healthy/physically sound, and intelligent K-9's. It is a communal belief that without the best healthcare regiments, proper training and conditioning program provided for the K-9 Athlete it is near impossible to achieve a career of Field Trial success. Having a sound K-9 competitor, no hassle healthcare coverage allows me to make quick decisions about therapies/procedures that lengthen the life and career of our K-9's. In turn lessening procedures and rehab recovery times. No longer are the days when my K-9's have to wait for care or procedure because I can not afford it at the time. This peace of mind enables me to enjoy my dogs to the fullest. This why I am truly Thankful for your service and coverage options!!!

Insurer: Nationwide

By: Tera

Useful
January 23, 2019

Great customer service and extremely friendly and caring.

The only reason my rating is an "8" and not a "10" is because of the time it takes to process a claim. My 1st claim took over a month to process and complete and the 2nd hasn't completed yet. Now with that being said, I want to point out the positive. When I originally purchased the coverage, I received a call to thank me for choosing them. And when my bulldog was extremely sick and I took her in for an emergency visit and treatment, as soon as they reviewed my claim I received a phone call following up to check if my bulldog was doing better and asked if there was anything they could do to assist further. They have a genuine sense of caring.

Insurer: Hartville

By: Jeff

Useful

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