Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


January 22, 2019

Amazingly easy

Amazingly easy to submit my claim. Great service.

Insurer: Trupanion

By: Helene

Useful
January 22, 2019

Comforting to have an insurance plan

Lizzie Jean (a Goldendoodle) suffered gastrointestinal problems for several days around the holidays that included diarrhea and vomiting with red color in it. After multiple rounds of x-rays, blood test, fecal tests and physical exams nothing conclusive was found that was the source of her problem. The good news is after putting her on a bland diet for a week she has fully recovered and is back to normal. The bill for a relative minor problem was almost $1K. Thank goodness it wasn't anything more serious. Even though this is the 1st time in 2.5 years I have needed to use the insurance I know from past experience how expensive a serious illness can be for a pet. When you have a sick pet you don't care what the cost is to make them better but when the smoke settles it is very comforting to have an insurance plan which can help out. It is especially great when the claim submittal process and payout is a painless as it was with Pets Best insurance.

Insurer: Pets Best

By: Terry

Useful
January 22, 2019

Easy to file a claim

It was easy to file the claim. I was disappointed it was denied, but that was my fault for even filing it. Had I read the policy I would have noticed I was not at the two weeks needed to file a claim

Insurer: Pets Best

By: Michael

Useful
January 22, 2019

Amazingly easy to submit my claim.

Amazingly easy to submit my claim. Great service.

Insurer: Trupanion

By: Helene

Useful
January 22, 2019

Thank you!

A big thank you to the pet insurance specialist who helped answer my questions and followed up on getting the information that was needed to process my claim. I had never filed a claim before.

Insurer: AKC

By: Alfred

Useful
January 22, 2019

Very happy with Trupanion

Claims always get taken care of immediately. Very happy with Trupanion

Insurer: Trupanion

By: Louise

Useful
January 22, 2019

Simple and fast

Everything is straight forward. You file the claim, you get a response, and if payment is due, that is very prompt. The whole process is simple and fast.

Insurer: Trupanion

By: Janet

Useful
January 22, 2019

Necessary coverage for any responsible pet owner

Great service, especially on the phone - necessary coverage for any loving and responsible pet owner

Insurer: Trupanion

By: Elizabeth

Useful
January 22, 2019

Paid promptly

I always appreciate that my claims are acknowledged and paid promptly.

Insurer: Trupanion

By: Susan

Useful
January 22, 2019

Reimbursable claims

Reimbursable claims submitted by our Veterinary are always addressed promptly and cheque is issued within 2 weeks.

Insurer: Trupanion

By: Venise

Useful

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