Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


January 28, 2019

Thank you for your fluid processes and timely service.

Nationwide has been great. The process in which claims are filed is excellent. The explanation of the benefits are clear and concise. I recommend your pet insurance to all my family and friends.

Insurer: Nationwide

By: Michael

Useful
January 28, 2019

So far I'm very pleased. Nationwide has been easy to deal with

I'm pleased so far. Submitting claims was easy, and payment was processed fairly quickly.

Insurer: Nationwide

By: JAMES

Useful
January 28, 2019

Excellent customer service!!

I have had in brace for 12 months and have had two claims and they covered both. They have excellent customer service and he fast turnaround time in regards to any claims.

Insurer: Embrace

By: Tammy

Useful
January 28, 2019

Worth the money

I was grateful to learn that part of the treatment for Irish's second hot spot was covered. He was miserable at first, and I was worried about the bills. Given this past year was rough financially, I considered dropping the insurance but decided not to. Then, when Irish needed care, having a portion of it reimbursed made me feel that keeping pet insurance was a good idea.

Insurer: Nationwide

By: Michelle

Useful
January 28, 2019

Incredibly quick and efficient response on all aspects of the claim.

I have to admit that I was surprised at how easy the process of submitting a claim was and how quickly the claim was settled. I didn’t mail in my forms till 1/7 and there was an email response indicating that they had received them by 1/10. In just a few days they indicated that all claims were approved and that a check would be forthcoming. I received four checks that totaled a little over $2000 for a claim of $3000. My policy had a deductible of $500 and even that was lowered to $400 since I had not made a claim for two years so my $500 deductible was reduced $50 a year. I am truly impressed with Embrace Pet Insurance.

Insurer: Embrace

By: Sadie

Useful
January 28, 2019

Very easy and fast claims process

Our pug puppy Nando has had a few minor health problems during his first year of life and we've been grateful to help Nationwide on our side. Submitting claims using the VitusVet app is extremely easy and claims have been processed quickly. I don't always remember the benefit limits and exceptions so have had to read the EOB or speak to Nationwide on a couple of occasions - those interactions always end with clarity. I feel the coverage is fair and good value, and gives me comfort that I won't ever be in a position where I have to sacrifice the quality of my pet's care out of fear that my insurance won't provide reasonable coverage. Thanks Nationwide!

Insurer: Nationwide

By: David

Useful
January 28, 2019

Great insurance!

This is the best pet insurance available - better than some human health insurance policies! They pay promptly and the representatives are always receptive and helpful. Your problem is usually solved within minutes. Highly recommend this company!

Insurer: Nationwide

By: Marjorie

Useful
January 28, 2019

Good

Really glad that I chose the Nationwide pet insurance, helped a lot!

Insurer: Nationwide

By: Deng

Useful
January 28, 2019

Claim Time

Nationwide Pet is great. They’re very helpful and extremely nice. The one complaint is the time to process a claim has increased significantly in the last year.

Insurer: Nationwide

By: Drew

Useful
January 28, 2019

Excpect the unexpected.

I am so happy that I have Nationwide pet insurance. I have been fortunate that my dogs have been healthy until recently. I lost my Luigi to kidney failure in July . Hugh Hefner was just diagnosed with bladder and kidney stones. Unlike many pet owners I know who do not get proper vet care for their pets- I feel great that I always get them the care that they need and deserve. Scooter has colitis,arthritis and small intestine motility issues and recently went to the vet. I live in a rural area and my vets prices are extremely reasonable which allows the dollar amount assigned to each diagnosis stretch a little further.

Insurer: Nationwide

By: Valerie

Useful

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