Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Lightening speed
I have had 3 dogs and have used other insurance companies in the past. Pets Best manages claims with lightening speed. I so impressed and have recommended Pets Best to my friends and colleagues.
Insurer: Pets Best
By: Rebecca
Easy and fast
I have put in several claims with Pets Best. It's easy and fast, and the responses are always timely, as are the reimbursements. Customer service has been helpful and friendly and that goes a long way!
Insurer: Pets Best
By: Jo
Saved my bacon!
I would be in a world of hurt without Healthy Paws. I have a 5 year old German Shepherd that is a certified human remains detection dog and active search and rescue K9 in Texas. She was unlucky and developed colonic torsion, only the 2nd case our emergency vet had seen in his 30 years of practice. Starbuck (my GSD) was not feeling well for a few days and despite efforts by my local vet (and $600), she was not recovering. After 2 days, my local vet recommended I take her to a specialty/emergency vet in the city. The specialty vet looked at Starbuck and recommended exploratory surgery as the Xrays were not clearly showing what the problem was, but the surgery would cost between $5500-6000! They said we could wait another day and see if there was improvement or change, but that there would be added risk of things getting worse. Starbuck is like my kid and we have spent hundreds if not thousands of hours training for search and rescue together. I was definitely going to go through with the surgery, but knowing that I would be covered by Healthy Paws, I didn't even have to consider waiting or how I was going to afford the bill (I'm a graduate student, so money is always tight). Today, Starbuck is healing up well and should be able to start search practice again in a week or so! Healthy Paws has reviewed all of the claims and has sent out checks! I recieved about 90% of the expenses back turning a $6500 nightmare into a much more manageable $700 exercise in belt tightening!
Insurer: Healthy Paws
By: Chris
AVERAGE
Nationwide has been consistent in their response to our needs for our Lab Toby. I do feel there are too many "Does Not or Will Not" cover issues though.
Insurer: Nationwide
By: DEE
Nationwide came through above and beyond our expectations
Nationwide processed our claim for emergency surgery in less than a week. Our Blue Cross claims aren't ever processed that quickly. I tell everyone I know with a pet that Nationwide is the best!
Insurer: Nationwide
By: Jean
Excellent Claims Processing
My claims are processed fairly and explanation of covered and non-covered portions are fully explained.
Insurer: Nationwide
By: Blanca
I am so thankful to have PetsBest Insurance!
I have 2 Giant Schnauzers. Both have had a run of some bad luck. If I had not had PetsBest, the financial struggle would be real. One of the benefits of PetsBest is having knowledgeable people at your fingertips. I was able to speak directly with a veterinarian about questions I had about my boy well after our regular vet had closed shop. The compassion for my situation was evident. I didn't think I would ever use that "perk".... but was so happy to have someone explain some information that I was getting mixed details when trying to research myself. The claims process is so easy and the responses and explanations are very quick.
Insurer: Pets Best
By: Carol
Great Pet Insurance
These claims are so easy to file and their response time is very fast. Thank you for being there for our fur baby and helping with our bills.
Insurer: Nationwide
By: Jackie
You were there for us, Figo!
My 6-year old boxer mix started limping. After a couple vet visits, it was determined that she would need knee surgery and follow-up visits. I filed my claim for the surgery from my phone immediately after settling the bill, and received an email stating the claim had been closed by Figo later that same afternoon. The reimbursement was sent directly to my bank account and made available a few days later. All the claims filed post-surgery have been reviewed and paid promptly. The level of service I received from Figo through this stressful time has been outstanding! Very thankful we chose Figo as the pet insurer for our dog. Thank you, Figo!
Insurer: Figo
By: Michael
Easy as pie!
Nationwide claims process is very easy to complete, leaving me more time with my injured dog. The only downside is the amount of time to receive payment once the claim is submitted.
Insurer: Nationwide
By: Libby