Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


January 29, 2019

I appreciate how quickly Figo reimburses expenses!

Their coverage is amazing for the price they charge compared to other insurance companies. We are very thankful that we enrolled all four of our dogs, one of which has 3 chronic illnesses and without insurance we would not be able to afford all of her treatments!

Insurer: Figo

By: Jennifer

Useful
January 29, 2019

Claim Status

It takes to long for the claim to be processed and then to receive reimbursement. No other problems than that.

Insurer: Nationwide

By: Patti

Useful
January 29, 2019

Nation Wide make filing a claim a chore and their app is useless.

I had another insurance provider and they were helpful, courteous and paid without all the hoop jumping NW puts you through. I could simply photograph the billing statement through their USERFRIENDLY app and thing got done. Quickly and hassle free. NW needs to seriously work on this problem.

Insurer: Nationwide

By: Calvin

Useful
January 29, 2019

Thank you Healthy Paws

When our beloved Jalapeño was diagnosed with a torn cruciats ligament, we were so grateful to have chosen pet insurance for her previously. Having a friend that recently went through the same diagnosis and procedure with their dog, without the benefit of health insurance, we knew we were incredibly lucky to have Healthy Paws backing us, and boy were we right! They were incredibly fast reviewing our claim and getting us reimbursement, and even offered to work directly with our vet if needed, as we were concerned about putting such a high amount on a credit card. Within 1.5 weeks, we had our reimbursement directly deposited back in our account, and even had contact from Healthy Paws simply to check in and see how Jalapeño was doing. We could survive without the insurance reimbursement, but having it makes everything so much less stressful and easy to deal with. We recommend this company to any and all of our friends and family, and as a dog trainer, I recommend them to clients as well. Thank you Healthy Paws!

Insurer: Healthy Paws

By: Rachele

Useful
January 29, 2019

Good coverage, but took a while

The coverage was quite good and what I expected - however it took longer than a month to process

Insurer: ASPCA

By: David

Useful
Verified January 29, 2019

Awesome communication. EOB that is supplied w claim is awesome.

Trupanion sends letter stating processing claim and states if needs more information will let us know. We receive explanation of how claim processed and what applied where. It is awesome customer service. My older dog has different insurance (didn’t know about Trupanion and dog too old to change) and has never paid a thing. Just continues sending letters saying need info. When call they are reprossessing. Never an EOB. Trupanion is awesome in keeping you informed throughout whole process. Definitely would I pick Trupanion if have another pet and would recommend to anyone.

Insurer: Trupanion

By: Melanie

Useful
January 29, 2019

Fast is good

I like it when the claim gets paid quickly which it does most of the time.

Insurer: Nationwide

By: Valerie

Useful
January 29, 2019

My baby wouldn't be alive today if I didn't have this insurance!

In today's economy, every penny has to go so much further than it did before. I struggled with adding monthly insurance premiums for my furbaby to my budget but am I glad I did. As a result of having this insurance, I was able to give my baby the life saving treatment he needed and wasn't faced with the heart wrenching reality of having to put my pet down because I couldn't afford treatment. Thank you for saving my baby for a longer lifetime of love and happiness!

Insurer: Nationwide

By: Torey

Useful
January 29, 2019

Awesome

Very easy to submit claims and efficient processing.

Insurer: Nationwide

By: Janet

Useful
January 29, 2019

Nationwide Pet Insurance is OUTSTANDING!

This was the second claim we filed for our Lab through Nationwide, and both times they were processed and paid very quickly, and communication from Nationwide throughout the process was excellent. I will always recommend Nationwide Pet Insurance, and glad our dog is covered by them!

Insurer: Nationwide

By: Joe

Useful

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