Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I love having piece of mind
I love having piece of mind when it comes to my dog’s health care. It is wonderful to take him to the vet for care and know that I will receive any money i have spent back. I never have to worry about whether i have the money to take him to the vet for care. Because it is almost always a covered expense. It has been my best investment, beside my wonderful dog Theo!
Insurer: Nationwide
By: Theresa
Great in theory, difficult and timely in practice.
The process and formality of pre existing conditions is arbitrary and subjective from the start. My dog was treated for POSSIBLE UTI when we first got her. She was not tested or diagnosed, but this caused her to have a generic pre existing condition that is determined to be valid at any possible time whether even if our veterinarian directly contradicts the insurance company. Then disputing the claim falls on deaf ears too. On claims that are covered, the insurance works as it should but it does take nearly 30 days every time before you get reimbursed.
Insurer: Nationwide
By: Bob
Nationwide Pet coverage to the rescue!
Hannah had an allergy flair up that progressed to a skin infection. She was miserable and ended up at the vet MULTIPLE times during the holidays. The bills stacked up and the allergy med was very expensive. Add repeated office appointments, ear meds and skin sprays all un expected expenses during a time of year where budgets are already stretched--it was a situation that easily could have played Grinch to our Christmas spending. Thankfully, Nationwide allowed QUICK email form submission and prompt reimbursements. I was able to easily manage the care Hannah needed at our regular vet and not worry about the expense being a hardship for the family.
Insurer: Nationwide
By: Kimberly
Healthy Paws processes claims very quickly!!
I am so pleased that I chose Healthy Paws insurance. Not only do they process claims in a timely manner, they follow up to check on the state of your pet's health after health issues arrive. THE BEST!!!
Insurer: Healthy Paws
By: Ilona
Ignored my claim letter, did not compensate for my dogs major injury “fibrocartilagenous embolism” even though it’s covered
My dog Oklee had an FCE in June. Nationwide covered a decent amount of what is on my major medical plan, except they did not cover any portion of his FCE!! I am furious at this. I have called and I was directed to send an explanation letter with all his paperwork and I heard nothing back. I have submitted multiple fce claims with no coverage. I have been a loyal insurance holder and I am incredibly frustrated with this.
Insurer: Nationwide
By: Katie
Outstanding customer support. Should have subscribed years ago!
Always very timely and supportive of our claims. Generally skeptical of insurance companies and what they will agree to cover, but Nationwide has been a pleasant surprise, accepting claims for virtually all of my dog's health care needs. I wish they provided health insurance for people!
Insurer: Nationwide
By: Dave
Well worth the money
I find every time I submit a claim, it’s processed quickly, they communicate well, and the amount they reimburse me is fair.
Insurer: Nationwide
By: PATRICIA
Slow reimbursement
Claims are handled slowly; and if several claims are done ranging in time from one month to one day, it seems like they are all done at once when it is convenient for the reviewer. I’m glad to get reimbursed, but it would be nice to get it sooner as per bills can often be costly.
Insurer: Nationwide
By: Chelsea
Great
embrace has saved me from giant vet bills a few times now. I have a dog who gets into EVERYTHING and have had to submit 2 several thousand dollar claims! Love them! Only down side is he’s 7 now and his premiums have gone up as he’s gotten older. Still worth it so far!
Insurer: Embrace
By: Lauren
Nationwide REALLY is on MY Side
I am absolutely amazed and impressed with the pet policies through Nationwide!!! I have three dogs, all covered by Nationwide. The company is wonderful. My dog, Thor was recently diagnosed with cancer (he is only 5). Nationwide has given me the ability to make life altering decisions for Thor!! He is pain free and has quality of life. Thank you, Nationwide. Having a pet with cancer has been less traumatic knowing you have my back!!
Insurer: Nationwide
By: Annette