Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


January 28, 2019

Filed claim from my cellphone

It was time to have our puppy spay & microchipped. When we returned from our appointment & filed our claim the next day via cellphone, we received an immediate reply. In less than 5 days our refund was deposited into our checking account. We are extremely happy with our refund and the ease of filing a claim. I would recommend Pets Best to everyone!

Insurer: Pets Best

By: Dale

Useful
January 28, 2019

Excellent plan

Excellent plan and fast response with all my claims. They care about our pet. They always work with me and they take very serious the health of my pet Oreo.

Insurer: Trupanion

By: Pilar

Useful
January 28, 2019

Excellent plan

Excellent plan and fast response with all my claims. They care about our pet. They always work with you and they take very serious the health my pet Oreo.

Insurer: Trupanion

By: Pilar

Useful
January 28, 2019

Helpful and informative

I have found customer service representatives to be very helpful and informative. The coverage is quite comprehensive

Insurer: Trupanion

By: Pat

Useful
January 28, 2019

I am quite happy

So far I am quite happy with trupanion. The Customer Service is excellent and the turnaround on processing claims is good.

Insurer: Trupanion

By: Elisabeth

Useful
January 28, 2019

I recommend Trupanion!

Thank goodness I have only had to make two claims over 12 1/2 years, but each one was dealt with fast and easy by truly caring people. Over this time I have recommended Trupanion to several friends and family members.

Insurer: Trupanion

By: Berna

Useful
January 28, 2019

love trupanions express checkout

My questions have been answered and I didn't have to wait along time on hold. I love trupanions express checkout at the vets office we just wait while they submit the invoice and within 15 min. to get the price I have to pay without having to pay the full invoice and wait to be reimbursed.

Insurer: Trupanion

By: Cheri

Useful
January 28, 2019

My last claim was rejected

My last claim was rejected because of a pre-existing condition which was not the case. Now I have t stand on my head to challenge the appeal process.

Insurer: Trupanion

By: Chloe

Useful
January 28, 2019

claim taken care of

Everyone I spoke with was very helpful and my claim was taken care of in a timely fashion

Insurer: Trupanion

By: Janice

Useful
January 28, 2019

Very impressed

I am very impressed by how professional and helpful their staff is and how efficiently claims are handled.

Insurer: Trupanion

By: Debra

Useful

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