Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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It was convenient
It was convenient & easy to upload documents needed. Reimbursement was given in a timely manner. Thanks
Insurer: Pets Best
By: Pam
Pet's Best does the right thing
I usually expect for companies to look for loopholes so that they don't have to pay or pay as much ( such as short term disability or phone insurance) and it is nice to know that I don't have to fight. I feel like Pet's Best does the right thing.
Insurer: Pets Best
By: Angelica
Thank Goodness we had help.
We researched everything before we purchased our Labrador puppy so we felt happy we had a good sound dog. We didn't count on her swallowing a milk frother which had to be surgically removed, nor did we know a dog could get meningitis and have to be hospitalized, nor did we know we had mushrooms on our 2 l/3 acres that she would eat and become so ill we had to rush her to an emergency hospital. Of course there were numerous bladder infections. Having a puppy has been a real challenge, but thanks to Nationwide Insurance we have faced every medical issue and conquered each one. We plan to have a very large first birthday party for her in a couple months and if we could, we would invite all the Nationwide people to come since they helped us keep her healthy her first year!! Nationwide really is on your side!!
Insurer: Nationwide
By: Patricia
The best choice we ever made (well, after getting our pup, of course)
Nationwide pet insurance offered us the level of care we were looking for with our pup - which was not only to be covered in times of illness and emergency, but also to help us cover the preventative expenses like flea and tick control and vaccinations, which can really add up over the course of a year and which are imperative to proper pet health care. Our goal is that our boy should not get sick or hurt in the first place if we are doing our best as pet-parents, and so we really do enjoy the benefits of the 'whole pet with wellness' plan. And of course, it gives us great peace of mind that when illness and emergnecy does come knocking, Nationwide will be there to see us through that as well. We have always had a very smooth claims process and received a competitive reimbursement in a short time frame. We have been happy customers and will definitely be renewing our dog's care plan this year
Insurer: Nationwide
By: Tessa
The amount re-inbursed was much more than anticipated
The amount was much more than what we thought would be paid out. Unfortunately to keep the cost down for the policy we have a higher deductible. Like anything else the insurance is needed based on the cost for care. its just amazing how the cost for pet care can be so high. Nationwide does take awhile for claims. But as stated the amount paid out was a surprise.
Insurer: Nationwide
By: Frank
Short-changed with no explanation
You paid me for only a portion of my claim. You provided no explanation for why the rest of the claim was not paid. I resent the time I have to spend to find out why I was short-changed!
Insurer: Embrace
By: Erik
Your insurance has been a life saver
You have been very good at paying Daisy’s claims. I recommend you to doggie friends all the time!!!
Insurer: Nationwide
By: Carol
Frankie thanks you for your prompt attention in the matter of his surgery
Having been my first claim ever in my 3+ years with Embrace I wasn't sure what to expect. My dog, Frankie, had an injury to his leg in the form of a torn ligament which required surgery. They processed my claim immediately and I had the check in my mailbox in less than 2 weeks. The process was straightforward and expedient as far as paperwork goes. I provided my invoices and all veterinarian information and they did the rest. I have already referred you to a co-worker. Thank you, Embrace. I look forward to doing business with you as long as I have dog babies.
Insurer: Embrace
By: Elisha
Pre existing condition
My dog received a diagnosis of cancer of the liver in July of this year. Because my insurance date is coming they have told me that anything related to the cancer will not be covered and consider it a preexisting condition. If it goes away then 180 days after it will be revisited. Gosh, I hope she even lives that long. Kind of cruel. I cancelled, as why would I pay them when they do not cover anything...... or they will claim any symptom will be related.
Insurer: ASPCA
By: Barbara
Thank you
I have LOVED working with Nationwide in the recent issues with my dog Bella. It has been a simple process submitting invoices with the VitusVet app then awaiting a reimbursement check within 60days. Thank you.
Insurer: Nationwide
By: Elizabeth