Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


February 08, 2019

Minimal Reimbursements

I have been with Nation Wide since the beginning of 2018. I thought I would go with them because their premiums were lower. Well, I got what I paid for. Less Reimbursements from them. I have two Mastiffs. One is on prescription food. My previous insurer would reimburse almost all of the cost of the food. Nation Wide? $0. So far for both dogs I have paid $1243.50 in Vet bills (NOT including the prescription food), $1,480.08 in premiums for a total of $2,723.58 and have been reimbursed $379.52. This last visit to the vet was the biggest reimbursement. Vet bills $556.99 - Reimbursement $257.74. Finally, something positive.

Insurer: Nationwide

By: Deb

Useful
February 08, 2019

I'm so thankful for this insurance plan!

I have two senior dogs who have become quite sick with age. Thanks to this insurance plan, I'm able to provide them with the best medical care possible. I'm confident that my fur babies will live out the rest of the lives comfortably and with their illnesses under control.

Insurer: Nationwide

By: Chantal

Useful
February 08, 2019

Pets Best is the BEST!

I've been with Pets Best for 9 years and they have always been Great! They're quick to process claims, give detailed information on the money you receive back and very helpful. I started coverage 9 years ago when my dog was a puppy. As she's gotten older, the rates have increased (not by a crazy amount though) but I have never once thought about looking for another company. They are just that good!

Insurer: Pets Best

By: Cindy

Useful
February 08, 2019

Great customer service

I love doing business with Nationwide. It's very easy to file a claim, and even easier to receive payment electronically. Having a Great Dane I knew it was important to have pet insurance. I've always been happy with the amount of my refunds, especially after TPLO (knee) surgery! And I really don't think the monthly cost is unreasonable. As long as I have a pet, I will have Nationwide insurance.

Insurer: Nationwide

By: Kim

Useful
February 08, 2019

Not aware of limit for illnesses

I appreciate the reimbursement from Nationwide, but I had no idea there was a monetary limit for illnessses.

Insurer: Nationwide

By: Linda

Useful
February 08, 2019

Takes a while but the important things are covered

I love using Nationwide Pet insurance because I have had some late night emergency vet experiences that cost an arm and a leg. My 20 lb dog likes to rough house with my 50 lb dog and things can get a little crazy. My little guy had a torn ligament in his shoulder and was limping for months and we decided to do laser therapy, which was covered by insurance and has so far helped immensely. My only complaint is the time it takes to get the insurance check. It takes about 2 months before you get it back.

Insurer: Nationwide

By: Emily

Useful
February 08, 2019

Incredible insurance!

Wow! Talk about such a seamless process from start to finish, and how easy to use this insurance is! We are loving our coverage and care so far, and have already received our first reimbursement check in the mail from a wellness visit. Would absolutely recommend!

Insurer: Nationwide

By: Allyson

Useful
February 08, 2019

We are so thankful to have Nationwide Pet Insurance!

Our puppy is a rescue who came with many small but persistent health issues. In just the past 6 weeks, he was bitten by another dog, had a stomach issue probably from eating something he shouldn’t have, and was neutered. Those first two incidents had us taking him to an emergency vet ($$$) and Nationwide covered a good portion of the costs. We love our dog and want him to live a happy, healthy life, without making us go bankrupt, and are thankful to have Nationwide Pet Insurance to help!

Insurer: Nationwide

By: Leslie

Useful
February 08, 2019

Very fast claim processing and reasonable premium

I broke the tip of my dog's tail by closing the car door on it. The poor dog ended up having to amputate the end of her tail, wearing the e-collar and all that. The whole thing cost over $1k, so I filed a claim. My claim was processed and I got my check in a week, which is great. My dog is all healed, the tail looks okay, we are just waiting for her fur to grow back.

Insurer: Nationwide

By: Soo

Useful
February 08, 2019

Nationwide Pet Insurance Coverage is excellent

Very responsive to inquiries and prompt in reviewing and processing the claim. It took over three weeks to process the claim because I did not provide all necessary information the first time.

Insurer: Nationwide

By: Douglas

Useful

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