Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


February 08, 2019

Best Choice me made

A friend recommended NationWide for our dog insurance. We only had it a couple of weeks and sure enough our puppy ate something he wasn't supposed to. Nice to know we were covered and could concentrate on the care our little fur baby needed.

Insurer: Nationwide

By: heather

Useful
February 08, 2019

Highly recommend

I am the owner of a very sweet & loving 6 year old dog who unfortunately likes to punish me when I leave her alone by getting into things she shouldn't - and has resulted in more than one overnight hospital stay. I have had Healthy Paws pet insurance for about 3 years now and they have been great every (unfortunate!) time that I've needed to use them. Their app is very simple and easy to use; they are very prompt in their response times; and their reimbursements go direct to my bank account. I highly recommend them!

Insurer: Healthy Paws

By: Kristin

Useful
February 08, 2019

Best pet insurance in town

Fast and easy to file a claim. Payment for the claim usually within 2 weeks.

Insurer: Nationwide

By: Herb

Useful
February 08, 2019

Fast turn around

Easy to complete the claim form and a fast turn around time.

Insurer: Pets Best

By: Judy

Useful
February 08, 2019

Easy, no hassle way to get reimbursed.

My dog had ACL surgery. I had numerous invoices and it was very easy to scan all of them onto the Pets Best site. I received notification within 24 hours and payment within a week. It's an easy, no hassle way to get reimbursed. Keep up the great service.

Insurer: Pets Best

By: Amy

Useful
February 08, 2019

Quick reimbursement

Our female labradoodle (2 yrs old) was diagnosed by our vet with her first uti. She was sent home with meds to take for 5 days. I submitted the claim on same day and reimbursement was made within about a week.

Insurer: Pets Best

By: Maureen

Useful
February 08, 2019

Upheld their promise

So far pets best has upheld its promise with no hidden , elusive disclaimers that one would learn after the fact. I only submit claims when my dog gets ill, which is why we purchased this policy and to date, you have upheld your promise of no hassle claims coverage when needed.

Insurer: Pets Best

By: Corrine

Useful
February 08, 2019

So glad I got pet health insurance

This was way easier and faster than I imagined. I'm so glad I got pet health insurance with Pets Best.

Insurer: Pets Best

By: Araya

Useful
February 07, 2019

Service and response always exceeds expectations.

I have been with Embrace for a little over two years and have two large breed dogs insured. This has been my first experience with pet insurance and I am extremely satisfied and would highly recommend Embrace. Communication is easy through email and response to claims has always been quick, thorough and easy to understand. Every time I have had to call a representative, I have been treated with courtesy and professionalism. They have shown empathy for my situation and have always been quick to answer questions or resolve situations. I will be a user of Embrace Pet Insurance for life!

Insurer: Embrace

By: Mary

Useful
February 07, 2019

Great customer service, have had this insurance for over 10yrs for 2 Great Danes

Back when there were only a handful of pet insurance companies, it was next to impossible to find pet insurance that would cover Cancer, purebreds (even though both are rescues), and several breed related conditions. Bought through AKC, PetPartners has come through for my two Great Danes (now 15yrs and 11 yrs old!) for years. From $9k to $700 claims. One has had cancer tumor operations twice! Both covered! Customer service is EXCELLENT. You get a real person, here in the US when calling that is always cheerful and helpful. Have never had an issue with them and it's been great as their age gets up there that I can adjust the deductible to reduce the cost. With all of my claims it is also nice that they do not count the claims against you to raise the rates the following year (it goes by your location and dog age). Especially when you're dogs have had multiple over $3k surgeries each!

Insurer: PetPartners

By: Zara

Useful

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