Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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So thankful for healthy paws pet insurance
When Mesa got sick, we took him to the vet and were told that it wasn't good. His liver enzymes were higher than their machine could count. We asked them if it was treatable and were told that it was but the cost would be high. I told them we had pet insurance and to do what they needed to do get him better. After 2 nights in the emergency vet, we took Mesa home and he is on his way to a full recovery. It cost more than $6000!! Less than a week later, we were reimbursed nearly $5000 from healthy paws. They are a godsend. The customer service was extraordinary and were pleasantly surprised by their concern and support. If there is one thing I would stress to pet owners, it is to get insurance on your pets. Although we would have done whatever we needed to help Mesa, having insurance made it so much easier.
Insurer: Healthy Paws
By: Stacy
Great service, honest and fair
Embrace has worked well for us and our aging dog. He has needed extra care this year for lameness that developed in his hind legs, and insurance was a good investment for us. Embrace staff have been responsive to questions. The website and claims submissions process is user friendly. Things that should be covered have been covered. They are clear in communicating and we know what to expect. This was not the case with a past company we had.
Insurer: Embrace
By: Lizz
Claim payment could be quicker
Filing a claim is quick and easy when I email or fax but why does it take 5-6 weeks to receive a reimbursement? With technology, there should be no reason for long processing. Other than that, I am satisfied with the service.
Insurer: Nationwide
By: Gail
My dogs care was spectacular and he’s recovering well post surgery
My GSD is now recovering from his 2nd cruciate ligament surgery, made possible due to having insurance with Nationwide. He’s had their insurance since he was a puppy, as have all our dogs. The peace of mind makes pet insurance worth the dollars we pay.
Insurer: Nationwide
By: Jane
Such an easy process
This is our first time purchasing pet insurance and using pet insurance. It was such an easy process to file the claims for my 2 dogs. I was very satisfied with the short time it took to get reimbursement. I'm glad with our choice to choose Pets Best.
Insurer: Pets Best
By: Buddy
Pet insurance you can trust
This is the only pet insurance that pays you back % of your claim. However, the processing of claims is too long given that everything can be done electronically. I also didn't appreciate when renewal time rolled around, the premium had gone up $25 per month. Although they say its not based on the amount of claims you have, no other reason makes sense. My hope is that this won't become cost prohibitive as my 3yr old dog ages and I have to cancel the policy. I am happy with the service, just a couple of tweets are in order.
Insurer: Nationwide
By: Cynthia
We really love VPI/Nationwide.
VPI/Nationwide is always there for us and we don't have to worry about the cost. We have been patient parents of Nationwide for almost 12 years now. You really helped our previous shepherd with her medical costs and now covering our cost for Champagne Bubbles, our shepherd. Thank you for all you do. I have also used the doctor talk line and they were very helpful. It is nice to know that in the middle of the night, I can call someone that is knowledgeable and will help us. Keep doing what you are doing. If I had one suggestion, it would be to consider covering major things like spay/neuters, hip dysplasia etc, even if just a small percentage of the cost.
Insurer: Nationwide
By: Judi
Nationwide Pet Insurance is AWESOME!!!
Not enough paws to tell Nationwide Pet Insurance how much they are appreciated by Honor, our little minidachs(teckel). He took Winners his last show and next month we plan to start working on his majors again in York, PA. Honor came to us from Houston, TX. He is a lovely red smooth with much black overlay so he looks smokey to black. He came to us with hookworms from Brazil (worked their way up to the Houston area.) It took a year and a half to kill them. He had an emergency and we had to have him treated because of an abscessed anal gland that nearly exploded. All of our teckels have been been bitches and they all let us know if they needed expressing by scooting. Honor, our first dog, did not. He started licking and when checked, we found out his way of speak about the problem. At each event, we incurred large expense and each time our fabulous pet insurance generously covered Honor. We spent Christmas Eve at the Emergency Hospital. Honor was walking in our park (on leash, of course) but there was strong wind that blew a limp leaf the size of a dinner plate dead on to his face. He acted stunned, but it was dark and rainy. The next morning he had a golf ball sized abscess under his eye beside his nose. Spiders often live on leaves in trees. The young vet performed lavage and said he didn't think it was car nasal. Teeth looked fine; no bad breath (we brush his teeth.) It turned out to be a bite from a large spider. It is now becoming hard to see where the two fangs injected the venom so we can probably show Honor by next month. Once more, we were reimbursed by this super pet insurance. Thank you many times over to the wunderbar staff at Nationwide Pet Insurance. Bless you all! I have recommended you everywhere we go.
Insurer: Nationwide
By: Thelma
Thank You Nationwide!
Thank you for your excellent service! It is unbelievably stressful and painful to see your pet suffering when ill or injured. My baby boy Dexter ingested a foreign object and needed emergency intestinal surgery. Your insurance plan reimbursed me over $2500. This helped greatly with the financial stress! I highly recommend your pet insurance to friends and family!
Insurer: Nationwide
By: Lori
I am very happy with Nationwide insurance for my dog.
Any time I have submitted a claim, it has been handled efficiently. There is a slight waiting period for reimbursement but it's tolerable. I always understand the reasoning for reimbursements with the paperwork returned to me.
Insurer: Nationwide
By: Mary