Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Avoid paying claims
Every time I call and get Hey runaround to avoid paying claims. I have gotten every letter requested from every vet and they still refuse to pay claims
Insurer: Nationwide
By: David
Rep eager to get me off the line....
Rep seemed very eager to get it over with & me off the line.... he seemed rushed & annoyed by the way I felt about he claim result vs being a li’l more sympathetic at the fact this is financislly stressing since I’m getting possibly about 35% back bible study the 90% + deductible. I think it’s ridiculous & feel taken advantage tbh. & the rep only made me feel more sh**tier than I was already feeling after seeing the claim status. I even told them over the phone when he asked while like sighing in either boredom or annoyance, “is there anything else I can help you with”? I was like no, but you seem eager to get me off the line”, to which he said nothing, but even though I corrected him on the pronunciation of my pet’s name, he kept saying it his way. It’s in a foreign language, & I’m pronouncing it correctly, hello!
Insurer: Nationwide
By: Charli
I don’t get clean understanding of what get paid.
When I make a claim it says I can track the claim on the app. However I can not and when I login I can not see the updated information. That is a little frustrating. I tried to contact you I made a mistake on the claim and couldn’t get anyone to call me back. I entered the wrong invoice. Very frustrating. Not having someone to contact
Insurer: Nationwide
By: Sherry
We are so grateful that we have Nationwide Pet insurance and always recommend them.
Nationwide Pet insurance has been such a good decision that we made for our pets. Their coverage is so helpful and therefore we can give our dogs the best care possible. We always recommend them to people with pets and share with them our positive experiences.
Insurer: Nationwide
By: Dotty
Wonderful Pet Insurance
I was prompted to get pet insurance after having a scare with my pup back in 2015. I did some research and went with Healthy Paws since they had such positive ratings and some of the best coverage. I'm so glad I did! My dog doesn't have a lot of claims, but recently required surgery on his leg which was incredibly expensive. Healthy Paws processed the claim quickly and covered it all. It's such a relief to have a company with such great service. Their app makes it so simple to submit a claim, and they always process them quickly. I have coverage for both of my dogs through Healthy Paws, and will be their customer for life!
Insurer: Healthy Paws
By: Colleen
The Best
I have used Nationwide, formerly VPI insurance for my dogs for 14 years and do annual cost comparisons with other plans based on my claims over the past year. Consistently I find Nationwide to give me the best value for my money. Their customer service is hands down top notch. I have had vet offices make errors on claim forms and Nationwide staff is always super helping me get those corrected. Hassle free insurance!
Insurer: Nationwide
By: Leslie
Couldn't do this without Nationwide!
I am so grateful to Nationwide for partnering with me and taking the best possible care of Nakita. she is very, very dear to me, and it's reassuring to know that the best care is available to her when she needs it. She is healing up from some severe lacerations on the bottoms of her front feet. She got them at a dog park. I don't know how. With the advice an attention of my excellent vet, her feet are healing up beautifully. without my Nationwide Insurance, I'd be doing a lot more guesswork, Something I just can't afford to do when it comes to my very best friend.
Insurer: Nationwide
By: Frannie
Thank you
My husband and I are very glad we decided to obtain pet insurance for our Sofie. Nationwide has been a godsend from great customer service to paying out claims. Thank you Nationwide!! Ed & Lauren Barnett
Insurer: Nationwide
By: Lauren
Nationwde has been great for Malia.
Malia has an allergy problem which requires daily medication. Without it she is constantly scratching. And nation wide helps with the cost.
Insurer: Nationwide
By: Sheila
WOW!! Support, Response & Customer Care is the Best.
Our 8-yr old dog blew out her knee over a holiday weekend. Emergency reconstructive surgery followed. Nationwide Pet Insurance was very supportive and communicative. We are now +16-wks from surgery, and our baby is rehabbing nicely. NPI has fulfilled their reimbursement commitment promptly and directed us to published articles in order to support rehab. Great partnership between customer and provider! Thank you.
Insurer: Nationwide
By: Karen