Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Trupanion is fantastic!
When I signed up for Trupanion I hoped that I would never have to use the insurance, unfortunately as it turns out, my dog is a bit of a lemon. Trupanion has been a life saver for me dealing with two major surgeries, they have been quick to process the claims and have been totally fair with what they cover. This is the only insurance company that I have ever actively recommend to people! Thank you Trupanion!
Insurer: Trupanion Canada
By: Patrick
Peace of mind, knowing my dog is covered, just incase a surprise comes up.
I love my dog Joey to the moon and back, and he is worth every cent towards pet insurance. Embrace was the best choice and coverage is outstanding. I did my homework investigating coverage for my baby and I'm very satisfied I went with Embrace....
Insurer: Embrace
By: Kathy
What is being paid for and by whom?
I am confused as to who has been paying for visits and procedures. The kennel responsible for the issues of my dog’s injuries should have been billed, yet I was charged at each visit to the hospital. Please advise on my total responsibility, vs. PerCamp, and NorCal animal hospital. Thank you much.
Insurer: Nationwide
By: Kevin
Agent was great
Smokey had a benign skin tumor (skin tag) on his mouth that he kept biting and it was bleeding so we brought him in to have it removed. He's also been having trouble with springtime allergies - I called because I forgot to add info to the claim about the allergies because I was focused on the surgery component. I also wasn't sure what, exactly, was covered. Your agent was great and helped me with all my questions as pet insurance processing is new to me!
Insurer: Pets Best
By: Tracey
Easy process
I downloaded the app on my phone and was able to take a photo of the invoice, then chose "submit" and no further action was needed. This is the first claim that I made with pets best and was pleased at how easy the process was!
Insurer: Pets Best
By: Kelly
Happy customer
Submitting a claim is fast and easy and I love how the funds can be transferred right to my bank
Insurer: Nationwide
By: Nichole
You will not be happy at all with Pets plus Us.
If you don’t mind waiting a long time for repayment they are less expensive. I sent a prescription invoice on Feb. 4, 2019 and I still have not received a cheque? It’s March 19th. My other pets are with Trupanion. I always have cheque within 2 weeks. They also said I could appeal a decision 1 year later they made on my dog based on some erroneous reports before I adopted him. I waited two years, sent my appeal and again heard nothing back. My rates go up annually even though they said they would not. I thought I would try another company because I wa with Trupanion for many years and did not like their changes in their policies but they are considerably better than Pets plus Us.
Insurer: Pets Plus Us
By: Sam
Great Insurance, Peace of Mind
I am very happy with the plan I have, coverage includes wellness, illness/accident and hereditary. I have a dog that has had frequent trips to the vet due to allergies and gastrointestinal issues. I have no complaint with coverage and response to claims. Insurance cost has been same over three years.
Insurer: Nationwide
By: Denise
Worth the money in every way
Easy to submit claims. Prompt claim review. Excellent customer service
Insurer: Nationwide
By: Kim