Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Nationwide Cares
Our German Shepherd injured her leg and needed a special chiropractic visit as well as pain medication. Nationwide was there for her and paid for it all. We can't thank them enough! She's fully recovered and raring to go!
Insurer: Nationwide
By: Shannon
Ease and Cost makes this company worth selecting!
The ease of submitting a claim as well as the communication between Nationwide and the customer is wonderful! Very easy to navigate the website.
Insurer: Nationwide
By: Angela
Trupanion has been awesome -
Our dog has had a few problems, Trupanion has helped numerous times and has allowed us to enjoy the improved life of our dog. Thanks
Insurer: Trupanion Canada
By: Bob
Nationwide is the worst!
Totally incompetent customer service reps. Put you on hold forever and then still don't have an answer to your question(s). Claims sent by fax with receipt or by e-mail with receipt and Nationwide says they were never received. Diagnosis codes are consistently wrong and claim reviews have to be filed to get payment. Takes over 30 days to process claims and if a review is filed can take over 60 days. Will never insure another dog with this company again. Can't change now due to pre-existing conditions but if not for that I would cancel! Have filed numerous bad reviews and never hear a word from Nationwide.
Insurer: Nationwide
By: Barbara
Claims need to be processed faster unlike competitors who refund in 2-3 business days.
Competitors are processing claims and reimbursements within 2-3 business days which with nationwide I have to wait 30 days. Also, prices are almost the same give or take a few dollars and don’t have a cap in the yearly coverage.
Insurer: Nationwide
By: Aman
Great Insurance but too long to process claims
Everything has been GREAT except for the processing of claims. It takes a MONTH/30 days to get reimbursed. I have spoken with several other pet owers who have different pet insurance and their turn-around time is within 2 weeks.
Insurer: Nationwide
By: Tina
Surgery
Alfonzo underwent surgery yesterday for his glaucoma. Unfortunately, the drops were not effective enough in keeping the pressures down, and my Dr was concerned he could permanently lose his sight in both eyes. It was expensive but I would do anything for my dog. I will be submitting the claim today. Thanks in advance.
Insurer: Nationwide
By: Cory
Disgruntled to satisfied
I'll be completely honest, prior to these two visits I was not happy with Nationwide and it's claims. I felt I wasn't getting back enough from what I was putting out each month. I was considering switching to a different pet insurance depending on the outcome of these visits. My wife and I were thrilled when we saw we would be getting back 90% for both visits and have decided to continue with Nationwide for the time being.
Insurer: Nationwide
By: CJ
Comforting....
When my baby Pomeranian ate something that was very dangerous, I was not thinking about anything but her health and safety. Once she was out of the words, I started scrambling trying to see if her vet bill would be covered by Nationwide. I checked the website and spoke with a representative who walked me through the process. I followed the instructions and in no time at all, my claim was resolved and the majority of her vet bill was reimbursed to me. THANK YOU for offering a service that provides great peace of mind for PetParents!
Insurer: Nationwide
By: Shaana
Nationwide has been the best help we could’ve asked for for our Kobi
We got Nationwide pet insurance when Kobi was a puppy because he was getting sick constantly. Thankfully he rarely ever has heath issues now. Nationwide has been there every step of his life and have helped cover countless vet visits, medications and more. They make submitting claims a breeze and are very quick to respond. They have covered almost every dollar of his expenses and provide a clear explanation for what they do not cover. I can’t speak more highly.
Insurer: Nationwide
By: Jess