Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


April 18, 2019

Improve processing time

The time it takes to review and process claims is way too long.

Insurer: Nationwide

By: Pamela

Useful
April 18, 2019

It is very easy to manage your pet's insurance online!

I have never had a problem submitting a claim and receiving a check. Now they can deposit the funds into your bank account so you are reimbursed even faster. It is easy to manage all my pets policies online.

Insurer: Nationwide

By: Elizabeth

Useful
April 18, 2019

Submitting the claim was easy

Submitting the claim was easy, and I received notifications of the process. The payment was in the bank before I knew it!

Insurer: Pets Best

By: Stephen

Useful
April 18, 2019

Totally satisfied

Totally satisfied. My situation involved a terminal illness of a relatively young dog...horrible, but your claims process and payment made a difficult situation a bit easier. I'll be back when I am fortunate enough to find a new pup!

Insurer: Pets Best

By: Bettina

Useful
April 18, 2019

So grateful

My cat cookie was wounded unexpectedly one weekend. My husband and I noticed on Monday morning that her arm was extremely swollen. It was so swollen we thought it might be broken. We rushed her to the emergency vet and she had a dangerously high fever from an infection. She had to stay overnight at the vet. They were able to find her wounds and treat them. We picked her up the next day and continued her treatment at home. The vet bill was very expensive and we spent the money thinking maybe the pet insurance we had would give us something back from what we spent. I spoke with the front desk worker at the vet and let them know we had pet insurance. They handled all of the communication and paperwork with Pets Best. I did not have to do a single thing towards her claim besides tell the vet that we had insurance. I had expected to get nothing to little from the pet insurance, mostly because I signed up for pet insurance thinking it was better to have than not, but not knowing much about what I was signing up for. I am so glad we signed up! We got way more back than we were expecting and it was a huge relief for us financially. I tell everyone I know with pets to get pet insurance know, it is worth it for when you may unexpectedly have to pay a lot of money for your pet's treatment in an emergency. Cookie is doing so much better and we are so grateful that Pets Best was there when we needed them!

Insurer: Pets Best

By: Samantha

Useful
April 18, 2019

Friendly service

My claim experience has been great very fast and friendly service updated me on my claim status. Thank you

Insurer: Pets Best

By: Mary

Useful
April 18, 2019

No claim problems

It went without any problems. Ofcourse, it has only been my first claim.

Insurer: Pets Best

By: Elisabeth

Useful
Verified April 17, 2019

Trupanion lives up to its promises,very straightforward

This company is very upfront with their product. You select the deductible you are comfortable with and then if you have to file a claim they are lightning fast in processing that claim. You hope you never need to be in the position to file as that means your beloved pet has suffered an incident. THEY ARE THERE FOR YOU. Their promptness means you can concentrate on your pets recovery without added stress. I HIGHLY recommend this company.

Insurer: Trupanion

By: Linda

Useful
April 17, 2019

Reliable and dependable world class customer service!

Been with Nationwide for almost 3 years and have never had to call and check the status of claim. Best thing I could of done for my boy Sgt Gunner. Never hesitate to run to the Vet because I know Nationwide is by my side.

Insurer: Nationwide

By: Antonio

Useful
April 17, 2019

Marley is doing Great and Thanks to the Insurance coverage Helping with the cost

Nationwide Pet insurance is doing a Great job and the Insurance Helped out with the cost of the Vet Bills with Marley

Insurer: Nationwide

By: Ty

Useful

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