Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Nationwide Customer Service is responsive and courteous.
Typically, Nationwide pays claims in a timely manner. They are very thorough and their customer service reps are courteous and knowledgeable.
Insurer: Nationwide
By: Victoria
Very helpful to have this insurance in our time of need
Nationwide Pet insurance has been very easy to deal with, infact, I haven't had to talk to them at all. The Vet has the insurance info, they put the claim in and the process has been very smooth in our time of need. so, thank you!
Insurer: Nationwide
By: Deanna
Embrace has been fantastic!
Embrace has been a life-saver as we've dealt with our dog being diagnosed with cancer. Knowing they were covering us made some very tough decisions a lot easier.
Insurer: Embrace
By: Jordy
We Like Nationwide
Both of our Chihuahuas are insured by Nationwide. Generally healthy, every so often something medical happens to them. We get clear and easy to read information about coverage with our renewals. Our dogs have different policies because one has a preexisting condition and the other one does not. We have received payments for all covered claims. They have been paid quickly with clear explanations of benefits. We have insured all our dogs since insurance became available, beginning with VPI. Nationwide has been a pleasure to deal with and I have recommended to all my friends.
Insurer: Nationwide
By: Mary
Bella is still recovering from being attacked by a pitbull
Bella is still recovering psychology from the dog attack. Thank heavens we had the coverage for her. Your customer services representatives are wonderful. Yes....i would reccommend Nationwide to other pet owners. Thank you!
Insurer: Nationwide
By: Deborah
Super simple, super value
Having a puppy means expecting the unexpected and knowing that the Wellness Plus offers me savings just for meeting the basic health needs of my dog makes it even more justifiable to pay a little each month for pet insurance should my dog need more extensive care. Within four days of starting my coverage I already met my deductable for the year as my puppy injured his foot. We were both shaken up by the accident but the ease of submitting our claim, simply uploading our recepit from the vet via a super user friendly app, allowed me to spend more time comforting my pup and no time doing the run around with an insurance company. Within a few weeks I received my check in the mail which allowed me to pay off the vet bill in full thanks to the additional money from the Wellness Rider reimbursed visits. This is definitely a necessity for all puppy parents!!
Insurer: Nationwide
By: Amber
They Are The Best
ASPCA IS the best, I have tried 2 other popular insurances and they never paid. They always had an excuse not to. NOT ASPCA, THEY HAVE PAID EVERY CLAIM I have submitted, the claim process is very easy, it is done fairly quickly. The people on the phones are always friendly, concerned, and willing to help. They always follow up with a phone call to make sure if your pet is ok, if you are satisfied with the vet visit and if you need anything else and some how they do this at HALF THE COST OF OTHER INSURANCES. I've been telling everyone I know about ASCPA. THANK YOU, ASCPA Marlene Steele, A member for life
Insurer: ASPCA
By: Marlene
Very Glad I have this insurance
Great customer service. It's seems like you are speaking to family. Reasonable rates and fast claim processing.
Insurer: ASPCA
By: Betty
Terrible!
Before Nationwide took over VPI, it was much better. It actually put a pet owners mind at ease to be able to have your pet taken care of without worry! Now that Nationwide has taken over, it’s typical big company “get rich off of bending people over backwards.” My dog had to have $14,000 in diagnostic tests and surgery and they reimbursed me $1700! That is absolutely crazy, when I’m spending $150/month for two dogs on their “Superior” plan. Do the math people, save yourself the disappointment from this company, and take the $150/month and put it in a separate, high interest savings account and let it build for the time you may really need it. My 8yo dog has had one big thing in 8 years and VPI screwed me over!!!
Insurer: Nationwide
By: Chad
Best Pet Insurance EVER!!!!!!!!!!!!!
The ease of filing a claim and receiving the money direct deposited into your account is wonderful! Never had an issue with payment being made! Best Pet Insurance and I would HIGHLY recommend to any and all and as a matter of fact... I HAVE!!!
Insurer: Nationwide
By: Tom