Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


April 20, 2019

PetsBest provides assurance

I appreciate knowing that I can make sure my pet has access to quality health care for unexpected illnesses and accidents, as well as preventative care. Medical treatment can be very expensive and PetsBest provides assurance that we can afford to see our pet receives the best care possible.

Insurer: Pets Best

By: Cindy

Useful
April 20, 2019

Easy claims process

Quick & easy claims process.

Insurer: Pets Best

By: Kathern

Useful
April 20, 2019

Prompt, professional, polite

Prompt, professional, polite, courteous, animal And owner oriented. Responsive, Fast, covers more than I expected. I have recommended you to several people well at the vetnarian hospital.

Insurer: Pets Best

By: Ron

Useful
April 20, 2019

Fair judgement

It took awhile, as we were a new claim (and a new Vet, so a took a little longer to process) we had to get the old records, to update our file on our dogs. But, after all was said and done, we received a fair judgement on our claim. I'm very pleased.

Insurer: Pets Best

By: Sybil

Useful
April 19, 2019

So grateful for Nationwide Pet Insurance

My cat had a major issue requiring a hospital stay. Nationwide reimbursed me for the majority of the cost and I’m so grateful! I was debating about whether or not to renew last year and I’m so glad I did!

Insurer: Nationwide

By: Menetta

Useful
April 19, 2019

Good experience

Paperwork was easy to fill out. Information on what was needed to process claim was there, so I did all that. Knee surgery was covered and got my money direct deposited into our account.

Insurer: ASPCA

By: Elizabeth

Useful
April 19, 2019

Great value and service

I had previously not purchased pet insurance because people have told me that if you ever submit a claim, the insurance company will find a way to deny it as a pre-existing condition. That has not been our experience with ASPCA. For over a year our 13 year cat hd no issues. Then suddenly, he had an infection and had to get teeth extracted and go to the emergency room with a urinary blockage. So thankful we had the insurance to help us so we could focus on our baby and know we could give him the proper care. It is easy to submit claims on the app and processing is relatively quick.

Insurer: ASPCA

By: Jason

Useful
April 19, 2019

My pets deserve the very best!!!

I can’t tell you how much I LOVE this insurance company. I have had several claims for my cat Maxwell Edison including 2 surgeries. They process the claims very fast and can even direct deposit your money. So easy to file a claim as well. Download the app, set up your profile. To file a claim you go into the app, snap a pic of your itemized vet statement and send! They are really thoughtful and will send emails to check up on your baby’s health! I LOVE them and I know you will too! They are the peace of mind you need as a pet parent 😻

Insurer: Healthy Paws

By: Debra

Useful
April 19, 2019

Good Insurance Company

OVERALL, GOOD INSURANCE COMPANY. I LOVE HOW THEY HELP WITH MOST OF THE COST FOR VETERINARIAN SERVICES. QUICK AND EASY TO USE. THE REIMBURSEMENTS ARE A NICE DEAL. IT IS A RELIEVE TO KNOW MY PET IS IN GOOD HANDS.

Insurer: Nationwide

By: Vilma

Useful
April 19, 2019

Nancy Kuchmecki-Lowe Is wonderful, AND I'm not happy with limits-- I pay every month, and live in an expensive area.

As mentioned above, Nancy Kuchmecki-Lowe has been really outstanding. And I'm glad to have insurance--I couldn't afford to care for my pets without it. But your exclusions, coverage caps, etc., are very costly to me. I also understand that some companies pay up front, rather than by reimbursement. That would help. As it is, I seldom get reimbursed 100% of my expense, even for emergency illnesses. My dog has recently had many mysterious symptoms, and a lot of expensive diagnostics--they think they've found the cause now--and I can usually expect to get anywhere from about half my expense to something higher. I actually cancelled briefly within the last year out of frustration, then realized I wouldn't be able to get insurance elsewhere for my now elderly pets. I hope you update your coverages.

Insurer: Nationwide

By: Kate

Useful

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