Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


April 20, 2019

Wonderful insurance company !

Nationwide makes the claim process so easy. The response back is in a timely manner.

Insurer: Nationwide

By: Mylinda

Useful
Verified April 20, 2019

More than fair and generous

First of all, I want to advice all pet owners to read the policy limits thoroughly when they purchase a plan and also to buy insurance while your pet is young. Also Read the policy changes upon every renewal! Trupanion, for instance, does have a preexisting condition cause and imposes some limits in the first few months of coverage. But they cover conditions that other insurance don't, including luxating patellas, etc. It is not a wellness plan, but a Major Medical plan and you can determine the deductible per incident yourself. So Trupanion does not pay exam fees or routine dental cleanings and vaccinations. But they cover ultrasounds, surgeries, medicines,lab tests, x-rays, etc. We pay for a supplemental rider for alternative medicine and therapies as well, including physical therapy. Trupanion has reimbursed us thousands of dollars over the years for our little Westie mix who has had more than his share of health issues and a few accidents as well. In fact, our vet called him the "poster child for pet health insurance!" They have covered Melo for Pancreatitis, Teeth extractions, prescription medicines, a torn paw tendon, etc. The deductible is per condition, so even though Melo has had a few years of treatment for a liver/gall bladder condition, the deductible only applied once! Over nine years, they have turned down only a few claims, only one of which I thought was an unfair denial, but hey have been very transparent. They even prorated the anesthesia for dental cleanings (wellness and preventive care not covered) when we had other procedures done under anesthesia at the same time! I am very glad that Trupanion relieves our money worries when Melo needs care so we can concentrate on giving him the best quality of life. In spite of medical issues, our nine-year-old dog remains a happy and active little dog. Thank God for Trupanion.

Insurer: Trupanion

By: Theresa

Useful
April 20, 2019

Better than expected

As we were new to Pets Best and our dog was visiting a new Vet Clinic since we had just moved. It took a little while to get all our records from our previous Vet. But, once we received the previous Vet information. It seemed like our claim was reviewed in a timely manner and quickly processed. As of right now I'm quite pleased with Pets Best insurance for my two dogs.

Insurer: Pets Best

By: Sybil

Useful
April 20, 2019

Amazing service

I just want to say how great this pet insurance company is. I submitted my claim and within minutes they said we just received your claim, and they kept me informed of everything via emails and the app. Thank you for everything!!!!

Insurer: Nationwide

By: Patricia

Useful
April 20, 2019

Dog had surgery to extract tooth

The vet helpline was excellent. They answered questions and gave excellent advice. Nationwide then processed the claim with no problems.

Insurer: Nationwide

By: Joanne

Useful
Verified April 20, 2019

Having Trupanion Ins has been a blessing to me and my dog!

This insurance is worth every penny you pay. They are there for you when you have questions. Very easy to file claim and respond quickly. I am so glad to have chosen this insurance. They are wonderful!

Insurer: Trupanion

By: Lynne

Useful
April 20, 2019

Happy with the Insurance

I just used my pet Insurance for my dog Tillie and it was really easy to file the claim on a Monday morning and by Friday of that week my claim was taken care of, I will tell everyone what a great pet Insurance plan this is

Insurer: Embrace

By: Connie

Useful
April 20, 2019

I am very pleased with this insurance.

Was hesitant to get the insurance at first, but glad I did. It is very easy and hassle free to put in a claim, and I have received quick responses.

Insurer: Nationwide

By: Jerald

Useful
April 20, 2019

Easy to do business

We really appreciate the ease with which we are able to submit claims and have them paid directly to our bank account. Miss Spirit the cat is doing great after her dental work. It helps to have the insurance that allows us to take the very best care of our pets. Thanks.

Insurer: Nationwide

By: Janine

Useful
April 20, 2019

I recommend Nationwide Pet Insurance to Everyone with pets

After having your insurance for my precious pug, I would never be without it. I refer everyone with a pet to you. Good coverage, service and response to claims. Thank You!

Insurer: Nationwide

By: Carolyn

Useful

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