Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


March 24, 2026

Trupanion saved our dog

Trupanion saved our dog! Our 15 year old pup was sick, and ended up needing emergency care, Trupanion covered 90% of his bill upfront, which we wouldn’t have been able to afford. They got our dog the care he needed, and we will always be grateful!

Insurer: Trupanion

By: Denise

March 24, 2026

I'm not particularly enjoying it so 3…

I'm not particularly enjoying it so 3 feels generous... I got this insurance through a rescue, so it's kind of odd I keep getting asked for soap notes from before that because he's only been to this one vet since I've adopted him. I can't provide soap notes from before that, so I'll submit all this stuff (including that vet's soap notes) and I get an email saying "submit soap notes!" well i did submit them for the claims and you know i got this insurance through Retriever Rescue? that part's a bit annoying. I didn't even include the prescription invoices for the meds i had to pay for... there should be an option "is this your first vet visit ever?" as that's the only explanation i can think of for getting asked for soap notes when i already submitted them.

Insurer: MetLife

By: Beth

March 24, 2026

Fetch portal is easy to use

Fetch portal is easy to use. The invoices are easy to submit and quick turn around. I have my fur baby completely looked after. I dont worry about Luna's health because of Fetch. Thank you

Insurer: Fetch Canada

By: Marnie Hay

March 24, 2026

Top Notch Pet Insurer

I’ve been with Healthy paws for many years now and they never let me down. They have quick turnover too. I highly recommend Healthy Paws!!

Insurer: Healthy Paws

By: Phyllis

March 24, 2026

Ease on filing and completing claims

Ease on filing and completing claims

Insurer: Healthy Paws

By: Michaelk Bess

March 24, 2026

I'm so glad I selected MetLife for my…

I'm so glad I selected MetLife for my pet insurance. I was with another company with my previous dog, and the claims process was cumbersome and confusing. MetLife makes it easy to file a claim. The process is fast and thorough. I also appreciate the 1st question: "Is your pet okay?" Great company. Customer for life!

Insurer: MetLife

By: AnitaF

March 23, 2026

Healthy Paws excellent service

Healthy Paws did an excellent and incredibly fast job processing our recent claim. The whole experience was smooth, stress‑free, and handled with real care. What a relief it is to be able to give our dog the care it needs without worrying about the bills. I would highly recommend Healthy Paws to anyone looking for reliable, responsive pet insurance that truly supports you when it matters most.

Insurer: Healthy Paws

By: Brent Walker

March 23, 2026

Truthfully the best pet insurance i’ve…

Truthfully the best pet insurance i’ve ever had and at a time when I had gotten to the point where i felt it’s not worth having insurance. They’re very transparent, clear and great with communication. I’d say rather quick with the reimbursement. Also I just lost my baby and I appreciate that they emailed me that they’d be terminating his policy and reimbursing me for the month I paid which he wouldn’t need coverage for. It sounds silly but in my grief even the thought of cancelling a service he was using was a little heartbreaking. 10/10 would recommend

Insurer: Pets Best

By: Allia Narvaez

March 23, 2026

My claim was covered!

I sent in a receipt for my dog's medication and it was approved. I have been so happy with the insurance and to know when there is a claim, it is covered.

Insurer: Embrace

By: Lynn Shepard

March 23, 2026

Was NOT told there are 2 different…

Was NOT told there are 2 different policies, and went to turn in claim and was then informed, I didn't have that policy after paying on it for a year !!! Make sure you know exactly what you're getting

Insurer: Embrace

By: Mary Cobb

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