Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


March 23, 2026

Prompt service on all claims

Prompt service on all claims. This is a very professional and customer oriented company. Our beagle suffers from serious and chronic allergies that have made her and us miserable and have been a real challenge to control. The financial burden is significantly less thanks to Pumpkin. They never try to evade their responsibility and they honor all legitimate claims. I highly recommend this company.

Insurer: Pumpkin

By: Patricia D'Amico

March 23, 2026

I've very happy with my Pumpkin Pet…

I've very happy with my Pumpkin Pet Health Care plan. Whenever I've called to ask questions, their representatives have been very helpful. My claims have been paid quickly. I recommend Pumpkin to all my friends with pets.

Insurer: Pumpkin

By: Tina

March 23, 2026

the claim process was easy no hassals

the claim process was easy no hassals, the refund was fast service,customer service was helpful and polite and helpful...keep up the great work Fetch pet Insurance...

Insurer: Fetch

By: Manuel

March 23, 2026

The time it took to process the claim…

The time it took to process the claim was more then nerve wrecking..the pet insurance I had before this was very fast..within 2-3 days about..and I submitted the invoice twice..which I shouldn't of had to do..everything else was fine

Insurer: Spot

By: Mark Sundberg

March 23, 2026

With the help I didn’t have any…

With the help I didn’t have any problems doing the claim

Insurer: Fetch

By: Maria

March 23, 2026

Ease of submitting a claim

Ease of submitting my claim and how quickly it was acknowledged. Approved and paid

Insurer: MetLife

By: Roe Napolitano

March 23, 2026

Making a claim for my pet was easy

Making a claim for my pet was made simple and easy all online with insurance company. Will be receiving reimbursement claim payment by check.

Insurer: Spot

By: Jose

March 23, 2026

Very easy to file the claim

Very easy to file the claim. Had the payment less than a week after filing the claim.

Insurer: MetLife

By: customer

March 23, 2026

Mehh

This pet insurance has everything I need, except dental of course. They reimburse within three days of requesting, they’re affordable, and I haven’t ever needed to contact customer service. The app itself is kinda janky. I can never get it to load very well on my phone, but that could be a user error. I wish they offered more options for preventative reimbursement, but so far they’ve been decent. Thank you

Insurer: Spot

By: Kasey

March 23, 2026

immediate response to claim

immediate response to claim; refund appropriately made.

Insurer: MetLife

By: rosemary stimola

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