Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


March 23, 2026

Very fair claims settlements

We’ve had Pet’s Best insurance for more than three years. The insurance, by no means, will cover all the pet’s bills, but it covers everything the contract says it will, relatively quickly and without hassle. Especially good for illnesses and accidents. Recommended!

Insurer: Pets Best

By: Hugh Hammett

March 23, 2026

pet insurance

ive used nationwide insurance for my pets for 9 years support system is easy filing claims are easy and speedy we lost a pet a few weeks ago they wre very sympathetic and reimbursed us for his plan 3 weeks later I enrolled our new puppy the agent lead me through everything so I could understand easily we also went over our other dog i have 2 snd discount is great with 2 dogs we researched other options this time around and nothing came close to nationwide

Insurer: Nationwide

By: shelly tressitte

March 23, 2026

The claim was paid very quickly and in the exact amount that the contract called for.

The claim was paid very quickly and in the exact amount that the contract called for. No quibbling, no phone calls, no hassles. If I did not have Fetch, I never could have afforded the necessary treatment for Thumper.

Insurer: Fetch

By: Michael Simpson

March 23, 2026

Pets Best is THE WORST pet insurance…

Pets Best is THE WORST pet insurance company. They will NOT reimburse for anything. My husband accidently closed our back door on our fur baby Cupcake. I submitted all the paperwork they requested dating back to 2024, and still nothing. They want to find a pre-existing condition so they don't have to reimburse, but this was something that happened on the day of our claim because we had to take her to our vet, and they will NOT reimburse us, DESPITE they are unable to find anything pre-existing. Insure your fur baby(s) with anyother company than Pets Best!!!!!

Insurer: Pets Best

By: Lisa

March 23, 2026

The responsiveness of the claim

The responsiveness of the claim. It was turned around in just a few days.

Insurer: Spot

By: Matt

March 23, 2026

So far so good!

While I am new to MetLife pet, I am so far impressed with their claims management. I was a little concerned with some of the reviews I read, however, they have been helpful, professional and prompt in managing the claims as I expected. I am very happy!

Insurer: MetLife

By: Mike

March 23, 2026

Form was simple to complete

Form was simple to complete! Only want coverage for a major event and that option was available.

Insurer: Nationwide

By: customer

March 23, 2026

Less than a week to process our claim.

Less than a week to process our claim.

Insurer: Fetch

By: Robert

March 23, 2026

This is the best insurance I have found…

This is the best insurance I have found for my dog Luna. They have been clear and transparent with all of their claims, refunds, and payments. A customer service team have great customer service skills, and have answered all of my questions. I wish I had found this for my other dogs sooner..

Insurer: MetLife

By: Erin Tatum

March 23, 2026

Our claims have been paid promptly and…

Our claims have been paid promptly and customer service has always been fantastic, very helpful.

Insurer: MetLife

By: Jen P.

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