Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Cutting corners and not providing the same level of care as they use too.
I have had my dog enrolled in your most expensive whole pet wellness program since the time I got her two years ago and she was eight weeks old. For the past three years I have had a great experience with the amount of coverage I have received until now. I got a new puppy and signed up for the most expensive plan believing the most expensive plan was the same most expensive plan I had signed up for almost two years ago. I did not realize the coverage is very different than what I have been used too until I submitted my dogs bill for neutering and got no reimbursement. I was not expecting to have to take such a hard hit. I do not feel the amount I am paying per month for this plan is worth the coverage your new plan is providing. I also do not appreciate that this was not made transparent and that I had to read the fine print to be able to know the coverage is not the same. It is really disappointing to know that you have decided to cut corners by not giving dogs under one the same coverage that was offered a two years ago. I will be looking for another insurance provider for both of my dogs.
Insurer: Nationwide
By: Sarah
Nationwide Pet Insurance is among the best financial decisions I've ever made
I no longer worry about how I'll pay for vet visits, nor do I have to put visits off. I don't have to make choices about which vaccines my dog will get and which I can't do. I don't have to attempt to nurse my dog at home. I can allow the professionals to do what they have the education and experience to do and I can afford to pay for their expertise. My dog is healthier and happier for it and I'm not a nervous wreck worrying if I've made the wrong decision for him. I've had Nationwide for 4 years and I've never once regretted the decision. Customer service is great and claims are super-easy. Reimbursement is fast. 5 stars. I recommend it to all my pet-owning friends and family.
Insurer: Nationwide
By: Christina
You guys are awesome!
Always easy to deal with and very good coverage!
Insurer: Nationwide
By: Andre
Insurance Made Simple
Nationwide Pet Insurance has been straight forward and easy to deal with. Explanations make sense, claims take 2-4 weeks to process and all done via email. I love it!
Insurer: Nationwide
By: Steven
Easy
Filed my first claim for my puppy's last round of shots and the claim was paid with in 3 weeks after filing. Fast and easy.
Insurer: Nationwide
By: Shane
Absolutely the best pet insurance company.
Our 8 yr old standard poodle had to be operated on and she is fine. I filed a claim on line, downloaded my invoices and Trupanion took it from there. I received within 4 days an email explaining they were paying for everything except of course our deductible. I had to call them to ask about follow up care for my dog and they could not have been nicer. My other dog had surgery a few years ago and the results were the same. Outstanding staff and company. I wholeheartedly recommend this company.
Insurer: Trupanion
By: Janet
Too long to get reimbursement
My only major complaint is that it takes between 30-45 days of submitting a claim to get reimbursement.
Insurer: Nationwide
By: Cyndi
Healthy Paws has been a lifesaver for me and my dog
I have had Healthy Paws insurance for my dog for almost five years, and it was one of the best decisions I made. I never needed it...until I did, of course. In the past 14 months, my dog has had TPLO surgery on both knees. One knee went perfectly, the other knee had every rare post-op complication known to dogkind, which resulted in two more surgeries, plus physical therapy and many, many x-rays and tests. Healthy Paws has covered everything--even the physical therapy! It's super easy to submit a claim, and I get a reimbursement check in the mail within a week. They have never questioned or denied a claim, and everyone I've talked with or emailed with there has been incredibly friendly and helpful. I can't recommend them enough--I honestly wish my own human insurance was this good (and this easy)!
Insurer: Healthy Paws
By: allison
So glad I have pet insurance through Nationwide!
This is my 1st time with Pet Insurance. I got insurance for my new puppy. I am so thankful that I have the piece of mind! I recently took her to the vet due to a cough. It turns out she caught a pretty serious illness. Thanks to pet insurance, I did not hesitate to take her to the vet. We caught this early enough where she only felt bad 1 day. I've been telling all my friends getting puppies that pet insurance is a must have.
Insurer: Nationwide
By: Emiko
FAST AND EASY
Tod got really sick very suddenly, and I spent thousands within a matter of days. Within a short time, Nationwide had reimbursed me the full 90% they promised. So grateful I had the plan in place!
Insurer: Nationwide
By: Jill