Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


Verified May 02, 2019

Great insurance company who stands by you when you need them. Many thanks.

Thank you for your help. The little guy had a second bout of gastroenteritis and you came though. On his way to a full recovery this time.

Insurer: Trupanion

By: Sandra

Useful
May 02, 2019

Easy Enough

Overall, I'm happy with Nationwide Pet Insurance. I have the most expensive protection plan (My Pet Protection With Wellness), but so far it's nice because all medical expenses are covered at 90% and wellness at 100%. It's expensive, but I rather have the piece of mind. I lost my previous little boy almost a year ago and my previous plan (which was also with Nationwide) wasn't as extensive. The plan covered a lot, but the last hospital expenses were a bit hefty, so I don't want to deal with that again. It's enough dealing with the pain, so the last thing you want to do is deal with vet bills and haggle with an insurance company. The only thing that annoys me is that it takes a minimum of 30 days to process your claim. The first claim I had with my new rescue pup took about 3 months because Nationwide Pet Insurance wanted all the paperwork on his previous history. My vet's office kept sending it, but I guess they weren't sending it with the correct cover page, and it kept getting rejected. It was finally processed, but it did take a bit. It's hard to get a complete history on a rescue animal.

Insurer: Nationwide

By: Jennifer

Useful
May 02, 2019

Very happy with Nationwide.

You all have been very good about claims reimbursement. Thank yoiu. But I do wonder why it takes 30 days for each claim review.

Insurer: Nationwide

By: Ruth

Useful
May 02, 2019

Excellent service and timely response to claims.

Nationwide provides great comprehensive coverage that allows me to submit my claims at my convenience and is always expedient when responding and fulfilling them. It’s easy and quick to have the funds from claims transferred to my account.

Insurer: Nationwide

By: Joseph

Useful
May 02, 2019

ASPCA provides great customer service and easy claim submission for our dog

We've had ASPCA coverage for 2+ years since adopting a labrador retriever. Chuck's proven to be quite a handful, and ASPCA has been crucial in helping us keep Chuck healthy without breaking the bank. ASPCA's claims submission process is straightforward and easy to manage, and they approve claims very quickly. We've never had any issues with denied or disputed coverage. And anytime Chuck has had an issue, they make sure to call and check that he's doing okay. ASPCA has earned our trust and our continued business.

Insurer: ASPCA

By: Chris

Useful
May 02, 2019

Too slow to pay claims

Thank you for chec6on Cocoa...just would appreciate quicker response times on the payment of claims. I am going to click "Yes" below, but really wish there was an "Undecided" button ;)

Insurer: Nationwide

By: Ronald

Useful
May 02, 2019

Fast easy and most of all reliable

Easy to file a claim friendly service people reliable service

Insurer: Nationwide

By: Glenn

Useful
May 02, 2019

Best thing I ever did for my pets.

I have had pets all my life, never had insurance on them before. My dog has been diagnosed with anxiety, insurance has been wonderful and very easy to submit the claims, all from my phone. I would reccomend it to any pet parent. I have already actually. Lol

Insurer: Nationwide

By: Jayne

Useful
May 02, 2019

Easy filling

So easy to file a claim and response time is fast.

Insurer: Nationwide

By: Mel

Useful
May 02, 2019

I am very glad I purchased ASPCA Pet Insurance for our schnauzer.

I have had ASPCA pet insurance for Petunia for a couple of years now. I have been very pleased with the insurance because of the coverage, the ease in filing a claim and the personal interaction I've had with the staff. It seems like a thoroughly professional operation. Review of a claim is timely and payment comes soon after review is completed. I have no complaints and can recommend the insurance to other pet owners.

Insurer: ASPCA

By: Petunia

Useful

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