Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Very pleased
Great service with exception of claim turnaround. That’s somewhat slow.
Insurer: Nationwide
By: Mary
Thank God for Chloe’s insurance!
Chloe has had some significant issues the past few years. I don’t know what I would do if it wasn’t for her insurance. The last bout with her toe amputation was paid quickly and the coverage was a pleasant surprise and such a relief. Thank you, Nationwide!
Insurer: Nationwide
By: Lisa
Friendly. Helpful.
Always friendly and helpful. Seem to really care about my pets. Claims are super easy to file online and receive payments online is easy too.
Insurer: Nationwide
By: Brenda
Great Insurance!
I have never had an issue with my claims, reimbursement is always timely. I tell all my friends who have pets that they need this insurance!
Insurer: Nationwide
By: Wendy
So Thankful
I have had Nationwide for going on 3 years. Pet insurance, because it's insurance & by it's very nature, is a risk, right? You think you should probably have it, but then you could go years without using it, so you wonder... Well, let me tell you. HAVE. IT. GET IT. We consider ourselves excellent pet owners - check-ups as needed, great quality dog food & treats - the list goes on & on - our animals are our kids. The first year or so, we didn't have any claims except wellness & I was thinking, "Hmmm. Do I really need to keep paying for this?" We lost one of our beloved babies, & made the decision to get another one - a young one - thinking he would be healthy & easy for years. We were wrong. This past year, we learned he has allergies & thanks to having Nationwide, he got to go to an allergist to get those taken care of. I don't know that we would have made that decision so easily without insurance as it was expensive. And our other dog who has never really had any big issues, thankfully, needed a root canal! Again - not inexpensive & had we not had insurance, we would've opted for them pulling her tooth, which would have been more stressful on her & possibly had complications due to the tooth it was, but because we had insurance, we could do the best thing for her. I am so grateful for Nationwide - I always want to take the best care of our 2 dogs & 2 cats & having this insurance - I can without such huge sacrifices or going into debt. I talked to my vet years ago about pet insurance, & he said basically as good as a customer as I've been for so many years & as good care as I take of my animals, if they ever needed anything, they would always work with me on payment options, etc. I thought that was so nice & really appreciated it, but went with my gut & got the insurance. The root canal & the allergies were not with my vet, & neither are emergency visits, so that wouldn't have helped me this year. Nationwide did. If your animals are your babies & you want the very best for them, GET INSURANCE! Thank you, Nationwide, for really being there for us this year!!
Insurer: Nationwide
By: Kathy
Very good insurance
My only complaint is the length of time it takes to process a claim. I have to lay out the money and very often go back for a recheck or get more meds before anything is repaid. I have one claim now that was missing a diagnosis originally for one item and when my vet returned it to claims it has still not been taken care of. Notices are always late in coming too that a claim has been received. If that response time could be fixed, it would be excellent all way around.
Insurer: Nationwide
By: Cheryl
Great Pet insurance
Very satisfied with the prompt attention to my claims. Appreciate the ease in filing.
Insurer: Nationwide
By: Patti
Makes it easy to make sure my pup is taken care of!
I have been working w/ Nationwide for the last 18 months since i adopted my pup. It gives me so much peace of mind to know that I can go anywhere at any time to help my guy if he gets in trouble - like a recent trip to AZ where we had a scary encounter with a cactus on a hike! The claims process is super easy and the pricing is well worth it to make sure that my little guy lives the best life ever. Wish my own health insurance was so easy! Thank you.
Insurer: Nationwide
By: Alex
murphy
Dealing with Nationwide is very easy. Very happy with the coverage.
Insurer: Nationwide
By: Jean
Hartville has been a lifesaver!!!
Hartville has been a lifesaver this year!!! One dog needed CCL surgery this year and Hartville was very responsive with answering questions as well as providing updates for his multiple claims. Our other dog needed to start allergy treatments this year and has needed multiple appointments before staring her on allergy injections. Hartville has been quick to cover all claims that have been submitted and followed up with our vet clinic if they had questions.
Insurer: Hartville
By: Benjamin