Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


May 01, 2019

Ease of filing claims and helpful customer service

Plan coverage and price is very good compared to other providers. Claim filing is extremely easy through VitusVet app. Information in Explanation of Benefits is helpful to understand claim payment amount. Any time I do have to call in, which is rare, customer service is very helpful and always follows through on their follow up action.

Insurer: Nationwide

By: RB

Useful
May 01, 2019

Great coverage and owner stress relief! :)

Great service and stress free. The only suggestion would be to process claims and issue payment quicker.

Insurer: Nationwide

By: Dennis

Useful
May 01, 2019

Pancreatitis

Coco (my mixed breed dog) had spent the night throwing up and she was refusing food (which is just not like her). I was visiting my parents and had to take her to an unknown vet where they lived - meaning I didn't know what to expect for a bill, but I knew it would be high (blood work, x-rays and such). The fact that I have insurance on Coco made the decision making process much easier. I could get her the care she needed and not have to worry about the cost of everything. I just can't imagine having a dog and NOT having insurance! Coco was diagnosed with Pancreatitis and we were able to focus on caring for her instead of stressing over the cost of her treatment.

Insurer: Nationwide

By: Laura

Useful
May 01, 2019

Easy claim submission and quick payment

Unfortunately my dog developed an autoimmune condition at this 1st birthday. I am grateful I had nationwide insurance. His hospital and chronic medications were so expensive. Nationwide was quick in turning around the reimbursement and was so easy to submit the claim via my phone app. I highly recommend nationwide and would definitely use nationwide for all my future dogs.

Insurer: Nationwide

By: Jennifer

Useful
May 01, 2019

Very good insurance

Nationwide Pet Insurance is a reasonable cost for good services. Easy to submit claims via the app on my phone and the reimbursement is deposited into my checking account automatically. We have 2 cats and 1 dog on the plans. Nationwide is better than any other pet insurance plan we have researched.

Insurer: Nationwide

By: Linda

Useful
May 01, 2019

Keep doing well by doing good for your customers while they are going through some emotional times.

Despite Hazelnut recently being diagnosed with IVDD in Dec of 2018, and most recently Osteosarcoma in March 2019, NW has been extremely efficient in processing of our claims. Although the diagnose is grim, NW has made this process a little less painful for me and my family financially.

Insurer: Nationwide

By: Dana

Useful
May 01, 2019

So far, so good.

After meeting the deductible, we have been receiving the re-reimbursements no problem. We currently insure 2 pets.

Insurer: Nationwide

By: Brenda

Useful
May 01, 2019

Very happy with my first claim submission with Nationwide.

I was very happy with my first claim with Nationwide insurance.

Insurer: Nationwide

By: Madeleine

Useful
May 01, 2019

Great service from Nationwide Pet Insurance

I am glad I have the coverage for my Timber. I never had a problem with claims.

Insurer: Nationwide

By: Denise

Useful
May 01, 2019

Easy and efficient

Excellent coverage and fast and fair service. You’ll be glad you have it.

Insurer: Nationwide

By: Jeff

Useful

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