Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great all the way around
We have had Embrace for several years and have always found them to be easy to wok with and both prompt and helpful in settling claims. Our pet has had a couple of significant medical issues and dealing with Embrace has always been one of the very least stressful parts of dealing with the pets issues. Their rates are reasonable and their service is excellent, what more could you ask!
Insurer: Embrace
By: Pamela
Exactly what I want
This was exactly what I want in a claims process. Simple, quick, and easy to understand. Just log on, fill out the form, upload the receipt, and boom done. The only thing I'd like more would be an email letting me know when it was accepted. I got these in the past, but not for this most recent one.
Insurer: Pets Best
By: Stephanie
Very easy
It was the first time I used the application and it was very easy.
Insurer: Pets Best
By: Patricia
Payment arrives quickly
Loving the policy so far. I submit my claims online. So far I've gotten checks in the mail. They arrive quickly.
Insurer: Pets Best
By: Eileen
Incredibly easy
It was incredibly easy to submit all the paper work for the claim and it was just as easy to check the status. I wish human insurance was this easy!
Insurer: Pets Best
By: Jennifer
Always a positive experience
I have always had a positive experience with Pets Best. The ease of filling a claim, positive communication when speaking to customer service, and the details of what is and is not included in my policy. I truly appreciate their care and concern for my pets.
Insurer: Pets Best
By: Ruth
Claim was processed quickly
Claim was processed quickly and I was notified of one delay that caused the payment to be delayed.
Insurer: Pets Best
By: Gary
Quick turnaround
I'm amazed at your service, I turned in a claim some months ago, and was delighted with the way your response was forthcoming in a very reasonable time.
Insurer: AKC
By: Joseph
Filing a claim is like trying to teach a goat how to lay eggs, it ain't happening; on top of that they were nasty to my vet.
Filing a claim is a hassle and you will continually get emails saying there "isn't enough information", which is a lie because my vet jumped through every hooped they asked. They continuously lied to me claiming they couldn't get a hold of the vet, or that they were put on an extensive hold with the vet. My vet (which I have a great personal relationship with) said the insurance company treated them terrible and that they vet had indeed replied to all their emails (which I was included on) along with spoke to them over the phone. Oddly enough, the insurance company continued to state that they "had no record of any of this", which is downright false. I became so sick of the lies and disrespect from this company that I ended my insurance plan with them and have no plan of ever working with them again. Will NEVER recommend them to anyone.
Insurer: Pets Best
By: MiKayla
Outstanding Experience With Healthy Paws
We insured our Irish Water Spaniel, Seamus, with Healthy Paws when he was a very young puppy. We have felt their premiums were very reasonable and the coverage has been absolutely as promised and prompt. We’re especially grateful for their support since Seamus developed a tumor on his foot requiring extensive surgery with a skin graft. Thankfully he seems to be recovering well, and Healthy Paws has processed every claim quickly and fairly. We will absolutely choose them to insure future pets and recommend them highly!
Insurer: Healthy Paws
By: William