Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Fabulous!
My one year old Labrador recently swallowed a foreign object and, after several attempts at treatment to avoid surgery, ended up needing surgery after all. Our claim was handled quickly, efficiently, and with total satisfaction. Thank you!
Insurer: Nationwide
By: Carol
Love how claims are handled!
Love the ease of claim submission and quick turnaround on payments.
Insurer: Nationwide
By: Linda
Very satisfied
Very satisfied, easy to file claims
Insurer: Nationwide
By: Jennie
Long process
The process is flawed. A couple of times I had to re-submit paperwork. It took excessively long for the claims to finalize. My health insurance doesn’t take as long as this one. I made a couple of calls to customer service. One call was pleasant but the second call seemed I was wasting their time
Insurer: Nationwide
By: Barbara
Nationwide Pet Insurance came through for us many times
I'm so glad my work started offering pet insurance through Nationwide Pet Insurance. I thought about getting insurance for my Mastiffs many times but never knew who to choose from among so many providers. After my employer started offering Nationwide Pet Insurance, I signed up, and after the first claim where it took 3 months before I got paid, I learned how to submit the claims properly, and ever since I pretty much received payments from Nationwide within 2-3 weeks after I submitted my claims. It's become relatively easy. I do wish it can be a bit easier as it does take time for me to submit each claim since I can't do it online. I still have to email everything in, but that's better than faxing or snail-mailing it.
Insurer: Nationwide
By: Cherisse
Easy and quick reimbursement from claims
ASPCA has been great with our dog Stella. They are very nice over the phone and will check in to make sure everything is ok with Stella. The claims are easy to submit on their app. I’ll definitely renew with them again.
Insurer: ASPCA
By: Jay
The process is very smooth and timely.
I think your process for claims works very well, straight forward, and results are timely.
Insurer: Nationwide
By: Ellen
Great plan
Very fair reimbursement rules and great customer service. Company keeps customers up to date by email and letters.
Insurer: Nationwide
By: Jennifer
Very dependable pet insurance
Very satisfied with the service and promptness of claim processing.
Insurer: Nationwide
By: Ruth
Glad I have Pet Insurance
I appreciate that I have Pet Insurance especially for the peace of mind it brings knowing that I shouldn't have any large expenses when my pet is sick or injured. The only think I wish was different is that I have to pay everything out of pocket and then submit for reimbursement. The Claims process is easy and reimbursement usually comes pretty quickly but my dog recently had a large claim that I had to pay up front. I know the Veterinarian would have to participate in direct billing but I don't think that is even a thing with Pet Insurance. It would take a collaborative effort between many Veterinarians and Nationwide to make that possible.
Insurer: Nationwide
By: John