Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


May 24, 2019

Very Happy with Nationwide and the service you’ve provided for my Shepherd and will highly recommend to others.

Definitely piece of mind and will never go without Pet Insurance again!

Insurer: Nationwide

By: Kim

Useful
May 24, 2019

Awesome!

You guys rock. Whenever I send in a claim you process all the time. I really appreciate your quick payment.

Insurer: Nationwide

By: Judy

Useful
May 24, 2019

The title is appropriate

I feel the name is appropriate. It is a relief. to know I can take my pet to the vet. When it is needed. Her health is important to us because is a very valuable part of our family.

Insurer: Nationwide

By: Donya

Useful
May 24, 2019

takes longer than I'd like to process the claim. The pre-existing condition exclusion is unfair.

The claim processing time runs around 30 days which is longer than I would like. The pre-existing condition exclusions are ridiculous.

Insurer: Nationwide

By: Jean

Useful
May 24, 2019

So worth it to have Nationwide Pet Insurance.

What a great insurance company. Claims are easy. Reimbursement is great! What a wonderful company. A lifesaver!

Insurer: Nationwide

By: RL

Useful
May 24, 2019

Excellent Insurance

I am very pleased with Nationwide pet insurance. It saved my dog's life when he had a ruptured disc. If I hadn't had the insurance coverage, I would have had to put him down as he is a large dog, was in pain, and unable to walk without spine surgery. Nationwide paid at the promised 90% for thousands of dollars of surgery, therapy and hospitalization. Most recently, he had issues with pain which our vet thought to be related to his spine and/or neck. Nationwide paid for the MRIs that he needed. I tell everyone who I meet who has a pet that this is absolutely wonderful insurance and well worth considering. In fact, I have been so grateful for this excellent coverage that my house and cars are now insured by Nationwide. You can never be certain that you will need insurance coverage but, when you do, Nationwide is there to help.

Insurer: Nationwide

By: LINDA

Useful
May 24, 2019

Very easy to submit a claim via the VitusVet app

We are very grateful to pet insurance for our senior dogs. We are able to give them the care they need knowing that we have help to pay for vet bills.

Insurer: Nationwide

By: Belinda

Useful
May 24, 2019

Good job!

I think that Nationwide does a great job...but the ease of placing a claim could be better and the speed at which the claim is reviewed could be faster. Overall....I approve and appreciate the assistance with my dogs health coverage.

Insurer: Nationwide

By: Shannon

Useful
May 24, 2019

Love submitting my claims via app

I love the convenience of the app and submitting my claims. However, I bought prescription food from Chewy. Chewy validated my prescription but when I submitted my claim it was denied bc it wasn’t purchased directly from my vet. Now to counter and prove that my vet provided a script I have to snail mail or fax proof for a claim that was originally submitted electronically. It’s inconvenient and a bit backward. Why can’t I submit my supporting documentation electronically? A little frustrated bc my dog will continue to be on prescription food likely for the rest of his life. Will I have to do this each time I submit a claim ? I hope not. Sigh.

Insurer: Nationwide

By: Kim

Useful
May 24, 2019

fantastic

As Huey was in distress and then did require abdominal surgery, I wouldn't have been able to pay for it without Nationwide. He has recovered fully and is back to being his bouncy, full of energy 2 yo self.

Insurer: Nationwide

By: Deborah

Useful

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