Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I recommend this company
Pets Best has come through for me twice now in the 10 or so years I've had them for insurance on my lab. Each time the claims process was extremely simple. The first time I was paid in less than two weeks no questions asked. The second time took a little longer to process due to an incidental finding during surgery for a different problem, which confused the process a bit. I do wish they had called me to discuss but it ended up getting resolved shortly after a quick phone call to them. My claims were paid in full with very little trouble or "fighting" that most insurance companies put you through. I recommend this company to all my pet parent friends. Thank you for making difficult times a little bit easier.
Insurer: Pets Best
By: Jennifer
Easier to deal with than personal insurance
Past claims have been processed in 5 days, this one took several weeks. I hope changing to Synchrony hasn't been a detriment to your company. I love the ease of filing a claim simply by uploading a screen shot of my bill. I also love direct deposit of the reimbursement. You are easier to deal with than any of my personal insurance
Insurer: Pets Best
By: Cindy
Payment within a few days
Took my cat Robbie in for his annual wellness visit to my vet and he got his rabies shot. Vet says he looks great, but needs dental cleaning which we scheduled for August. Paid the vet bill and got the receipt which I scanned into my computer and attached it to an email claim form to Pets Best. Received payment to my bank account within a few days. I am very impressed by this insurance company.
Insurer: Pets Best
By: Nancy
The claim was so easy!
The claim was so easy to place! It was awesome that I was able to be reimbursed for my dogs routine care. It was his two year check up: blood work, stool sample, two shots, flea meds, and heart-worm meds! I received full benefits for everything my dog had done! So for a $380 vet visit I received $234 back! This was extremely helpful and worth the monthly payments!
Insurer: Pets Best
By: Melissa
I've tried others- ASPCA is most fair!
I wouldn't be without it. It's so comforting to know they have your back -just in case!
Insurer: ASPCA
By: Ellen
Fundraiser
Thank you so much for 3 Existing! Very happy overall, just wish the repayment process could be a tad bit faster
Insurer: Nationwide
By: Jessica
THANK YOU, FOR ALWAYS BEING THERE FOR MY SOPHIA, AS WE CONTINUE TO FIND OUT WHAT IS CAUSING HER "FEVERS."
THANK YOU FOR ALWAYS BEING THERE FOR MY SOPHIA, AS WE CONTINUE TO FIND OUT WHAT IS CAUSING HER "FEVERS." We could not do this without your help. I have told my friends and family about what is happening to our little Sophia, and I tell them all "THANK GOD, FOR TRUPANION." It was the best decision we every made to get pet insurance thru Trupanion. THANK YOU SO MUCH, AND GOD BLESS. We are praying for our little girl, that God will heal her soon with your help.
Insurer: Trupanion
By: JUDY
Much better now using email. Before was a pain.
Last claim was pretty easy. I asked the vet for notes as well as bill and just scanned them and emailed it in.
Insurer: Nationwide
By: Rhonda
So far so good
Our 9lb Maltese has been visiting veterinary clinics for couple of years and so far the coverage reimbursement has been good.
Insurer: Nationwide
By: JoAnn
just put your money in an account
My experience is nothing but the idea that you were paying for insurance and when it comes time to actually have a concern, coverage denied. What a waste of putting money into peace of mind that you have pet insurance and when then time needed the most, you have nothing. The lady on the phone was very pleasant and sympathetic. Great phone skills but this goes beyond her control. We have an 11 year old boston terrier who was perfectly healthy, only to one day find a scratch on the lens of his eye, (long story made short) his eye needed to be removed. Deemed not accidental which I don't see how else a scratch to the cornea would happen that would happen, and easy for them to say not covered. Nothing else, that was it. At this point its not even about the money, its the principle in which they review and decide on coverage. How can you say something so simple is actually that complicated and wrap words around. I come from a world of customer service and I know if my customers were treated this way I would be out of a job. Save your money, put in to a seperate account and save hopefully for a rainy day that never comes.
Insurer: Petsecure
By: David