Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Smooth and Efficient Processing
ASPCA insurance made it easy to file my claim and they processed the claim in a very efficient and speedy way. Very helpful along the way as well. I highly recommend them.
Insurer: ASPCA
By: Tina
Trupanion made our choice simple
Our Corgi - Dachshund, Archer, was walking funny one night and the next barely moving and shaking and whining in pain. I had no idea what happened. I tearfully took him to an emergency vet who referred me to a neurologist. We found that Archer had a herniated disc in his back, a common dachshund issue. However, his was pretty severe as he had lost deep pain response to his tail and potentially lost control of his bladder. The team of Veterinarians caring for him were great, but we’re 50/50 on if Archer would be able to use the bathroom on his own or wag his tail again. We were so stressed and scared. The surgery and care was estimated at over $10,000 and we might have a semi handicapped dog. It was an overwhelming! When we said we had Trupanion, each Vet we saw relaxed and told us that they were great and usually covered these things. We were relieved of a bulk of the financial strain because our surgical office agreed to do direct pay with Trupanion. As it turns out, a little less than a week after surgery, Archer has regained full mobility of legs, tail and bladder function. This was our first claim after having Trupanion for two years. There was someone to answer questions 24 hours a day and they paid 90% of our bills. We paid the deductible, exam fees, taxes and 2 fees for laser therapy. I can not recommend people have Trupanion enough. It’s much easier to budget an insurance bill monthly than plan for a $10,000 bill to pop up over the weekend. Thank you Trupanion (and my husband who insisted we insure everything important to us) for making our emergency health issue for Archer more about his care and less about finances.
Insurer: Trupanion
By: Suzanne
Excellent Customer Service
Excellent customer service. Easy to file claims. And their follow up is great. Very nice people to work with.
Insurer: ASPCA
By: ST
Super easy process with a quick response and great turnaround getting Check.
Rex is doing great. This was an expensive procedure and Nationwide eased my stress by providing an easy claim process. I received a quick response/approval on my claim. The check was received in a very timely manner. This allowed me to concentrate on getting Rex healthy again.
Insurer: Nationwide
By: Kimberly
They don’t care about your pet like they claim.
My dog hit his 30 day waiting and we filed a claim and they rejected because they claim he was still in his waiting period. Oh did they mention in the disclaimer or waiting period section that it’s based on the time of enrollment or approval nope not listed that way. List as 30 day illness waiting period. Our puppy yes puppy needs more medical test and possible surgery and they are now labeling our puppy with a preexisting condition. I would never recommend this company to anyone.
Insurer: Trupanion
By: Jason
Great company, easy claims, adjustable plans
I was a little worried at first since Figo is newer to the pet insurance market but trusted the numerous positive reviews and I’m glad I did! I love that you can adjust the rates, coverage, and deductible to your needs. Within a month of opening our policy, my dog developed a leg injury. Then a few months later, she developed a mast cell tumor. Then a split nail with an infection. Figo claim filing is so incredibly easy via their app. Customer service is great! All of my claims have been covered and processed quickly. Longest claim took one week. Most have been 2-3 days. Quickest was 1 day. No hassle, automatic fund transfer if selected. They’ve covered everything we signed up- platelet rich injections, laser tendon treatments, surgery, meds. They’ve covered thousands of dollars of claims without hassle. The only hiccup (and not unforeseen) was the initial leg injury and showing it didn’t pre-exist. But that was our very first claim and once we got all the records turned in, things have been easy breezy. We are so incredibly pleased and thank God we got Figo insurance when we did!!! Otherwise we would have been making very tough decisions because Reese’s vet bills accumulated were over $4000.
Insurer: Figo
By: Marney
Excellent pet insurance and speedy claim processing.
Very pleased with the pet insurance I have on our 8 yr old Lab. Our claim was handled quickly and fairly. Very impressed with the company and the professional staff.
Insurer: Nationwide
By: P
I am very pleased with my dogs AKC Pet Insurance
I am very pleased with my dogs AKC Pet Insurance. They are prompt to pay and fair in covering everything that I am paying for. Thank you for being here for my dog Addie.
Insurer: AKC
By: James