Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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A real benefit to have nationwide insurance when the vet Bill's are high
THE insurance policy has paid 90% of major surgery bills.
Insurer: Nationwide
By: gerard
Bentley has been protected by Nationwide for a few years and the service has been excellent!
The service with Nationwide has been good the last few years. This year the service is excellent. The claims are being paid much faster this year. Thanks Nationwide!
Insurer: Nationwide
By: Adam
Nice job
Overall it was a good experience. The only area I thought needed more attention was whenever there was new information you obtained without my involvement that extended the response time. in my case, you requested additional information from the vet. I had to follow up with you in order to know that you requested information and my response time was extended. I don't mind it would just have been good to know this.
Insurer: Nationwide
By: Jennifer
So simple
Using the vetvital app submitting a claim was so quick and easy and I had my claim processed and check in hand within 6 weeks. It was a great experience and takes the burden off my bank account.
Insurer: Nationwide
By: Carri
Thank you!
My Luna needed testing for s broken toe and other aspirations to check for cancer and Nationwide paid the eligible portion of the claim in 2 weeks! That’s faster than how my personal insurance paid for my ACL reconstruction
Insurer: Nationwide
By: Dave
Awesome plan
The claim process was easy to submit and the refund was super quick
Insurer: Nationwide
By: Ashley
Awesome to work with on claim process
Working with Nationwide on claims is easy and usually quick turn around. Submission is electronic and payment is as well if you choose. Makes the whole process easy.
Insurer: Nationwide
By: Deborah
Highly recommended!
Unfortunately my puppy needed urgent back surgery, followed by multiple complications. Pets best insurance was a lifesaver, and they literally were the easiest to work with, the process was very simple and I am grateful I had the insurance! They truly save my puppy!! I highly recommend this company!
Insurer: Pets Best
By: Carlee
Very efficient claims processing
Claim processing was fair and fast. Thank you!
Insurer: Nationwide
By: Bridget
Great coverage, claims take too long to process and prices are skyrocketing
I went with Nationwide because they covered pretty much everything even though their prices were high. Submitting a claim is easy, but sometimes it take well over a month to get claim approved. Two things I really don't like that are actually turning me away-the price increase and what they consider "preexisting". First, I understand prices go up, but a 30% price increase overnight? My plan went up $240 for the year, making it totally not worth it anymore. Gradual increases are one thing, 30% increases are robbery. For that reason alone I will not be remaining with Nationwide. The other problem I had was Nationwide looking for any reason to claim something is oreexisitng to not pay out. My dog had allergies in the past, and then got an infection in her skin on her neck. Two separate things, the vet even wrote a note saying one had nothing to do with the other, but they claimed it was preexisting and wouldn't pay out, no matter how many times I fought it. I had to eat the $500 bill, plus pay for the insurance that covered nothing. So between that and the price increase, I will not be sticking with Nationwide.
Insurer: Nationwide
By: Paige