Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


April 10, 2026

It was easy yo add a pet to existing…

It was easy yo add a pet to existing coverage. Much appreciated.

Insurer: MetLife

By: Lisa Shellum

April 10, 2026

Stress-Free Claim with Outstanding Coverage

I’m very satisfied with my experience. I took my dog to the vet for a breathing consultation, and the insurance covered 90% of the total bill, including the consultation, nail trim, vet tech services, and prescription medication. The claim was processed and paid quickly.

Insurer: Pets Best

Veterinarian: VCA Cottonwood Animal Hospital

By: Karen

Useful
April 10, 2026

Having a MetLife Pet Insurance Policy…

MetLife makes it easy to submit digital claim by email! MetLife's customer services provided me with clear and concise communication regarding coverages. MetLife made the claims process so easy and reimbursements are promptly returned. Recently, MetLife Pet handled our surgery claims promptly and efficiently, taking the stress away! Thank you MetLife!!

Insurer: MetLife

By: Max Padua

April 10, 2026

Easy to report claims

Easy to report claims, and receive reimbursement!

Insurer: MetLife

By: Karl

April 10, 2026

Giving Ella an amazing opportunity to continue life as a tripod

I was about to cancel this insurance as my Ella, an English mastiff, was healthy however through divine intervention, I kept it. A couple of months later, she was diagnosed with osteosarcoma of R back knee in June and now she is a happy very functional tripod. Pets Best has been amazing with reimbursements and allowing Ella to get the treatment that she needs to keep osteosarcoma at bay.

Insurer: Pets Best

By: Janie Castillo

April 10, 2026

Stay away from Healthy Paws

I have had Healthy Paws for years and thought it was the best company around. Since they were bought out, I not only no longer recommend them, but I also warn people away from them. As soon as your pet reaches a certain age, they are put into a category where they are not eligible for the insurance you purchased when they were younger, even though your rates were raised a considerable amount every single year. I currently have three dogs insured with them. As soon as the oldest turned eight and her renewal came up, she was bumped from 90% coverage with $250 deductible to 70% coverage with $500 deductible. I suspect that, as she continues to age, the coverage will continue to drop. This is not what they promised when we signed up. And, don't bother calling them. You will be connected to an overseas call center where you won't be able to understand a word. They know you are stuck because older pets are hard to insure, so they're taking advantage of all of us. I will be looking for a different company for my younger dogs, or maybe putting the premium into a savings account and taking out accident only insurance with another company. Don't get fooled into using Healthy Paws. It is not the company it used to be.

Insurer: Healthy Paws

By: Bonnie Urban

April 10, 2026

We love Spot insurance

We love Spot insurance. We, unfortunately, have had to submit several claims. Submitting the claims is fast, easy and quick. Reimbursement comes with a detailed explanation and are easy to understand. I would highly recommend using Spot.

Insurer: Spot

By: Jm

April 10, 2026

So pleased with our experience!

Wonderful experience with our Fetch claim! Communication was terrific, coverage was great. Very pleased with the breakdown that was sent, showing our claim, how much was our deductible, how much was covered for each item. So glad we have Fetch insurance!

Insurer: Fetch

By: Ruth

April 10, 2026

simple filing of my claim and fast…

simple filing of my claim and fast resolution

Insurer: Pumpkin

By: Holly Evans :

April 10, 2026

Very simple to be reimbursed

Very simple to be reimbursed. We have never had pet insurance with previous dogs, and it was so nice to be able to take her in without worrying about the cost.

Insurer: Spot Canada

By: Andrea McNair

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