Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified February 25, 2020

Trupanion is reliable and easy to process a claim.

A reliable company is helpful with the process of making a claim.

Insurer: Trupanion

By: David

Useful
February 25, 2020

Excellent service.

Always there to help. Keeping me informed on what is covered. Quick payment.

Insurer: Nationwide

By: Allen

Useful
February 25, 2020

If only human insurance worked as well

I feel compelled to write reviews only when experiences exceed my expectations so much that I feel I need to let the world know and get it off my chest. I have had Healthy Paws for 6 years now, and I have also had, unfortunately, the most “eventful” dog they probably insure. From tendonitis, to hip dysplasia, to severe osteoarthritis, aural hematomas on both ears (a year apart), gastrotomy (ate xmas lights), severe allergies, root canals and GOLD CROWNS, broken teeth (she likes to chew rocks when no one is watching), you name it. She has had a wild ride, and Healthy Paws has been the only thing allowing us our next adventure. They process claims impeccably, reimburse within a day or two, and check in on you to see how your pet is doing. Seriously? Can I get a policy too? I would stop paying my insurance before I stop paying my pup’s. It is comforting to know I do not have to choose between giving my dog the best care and paying rent. Will use and recommend FOREVER.

Insurer: Healthy Paws

By: Fabiana

Useful
February 25, 2020

I'll never be without pet insurance again!

FIGO Pet Insurance has been a lifesaver, not only for me but for my dog. I purchased pet insurance for my two dogs when they were nine years old. Since then, my now 11.5-year-old Border Collie mix named Bradley has been treated twice for a myxosarcoma on his left stifle. FIGO covered it all (less my deductible, of course). Not only did FIGO cover all eligible expenses, but my claim was processed within two days, and reimbursement was in my checking account two days afterward. This happened both times. Now that's service! Molly, my other 11.5-year-old Chow Chow mix, needed stem cell therapy for arthritis in her left hip. That was covered, too. Even though my premiums have increased because of the age of the dogs and my coverage type, I'm grateful to have the insurance. When it's time to be blessed with another set of pups, they no doubt will be enrolled from day one. I recommend FIGO to everyone I know with pets! Thank you, FIGO!

Insurer: Figo

By: Karen

Useful
February 25, 2020

Peace of mind per insurance.

Very fast easy claim process. I didn't in claim until I had already paid my vet bill. The reimbursement was received in 3 days. Extremely pleased with the service.

Insurer: Trupanion

By: Michael

Useful
February 25, 2020

Pleasantly Surprised

Received a greater reimbursement than expected.

Insurer: Trupanion

By: Gail

Useful
February 25, 2020

Pre-Existing Condition Coverage

Other than Trupanion not paying for Beckham's pre-existing conditions, I am happy with the claims process. If you paid 90% of his pre-existing conditions, I would rate you a 10.

Insurer: Trupanion

By: Joyce

Useful
February 25, 2020

Through thick and thin

Trupanion has been terrific. I have a couple of doggies that have come down with serious illnesses. Trupanion has been behind us us all the way -- no balking. Thank you Trupanion

Insurer: Trupanion

By: Geoffrey

Useful
February 25, 2020

We have a three thousand dollar check we should not have so I assume someone had a really bad experience.

We have a three thousand dollar check we should not have so I assume someone had a really bad experience. Our claim was fine.

Insurer: Trupanion

By: Barry

Useful
February 25, 2020

Great experience!

Trupanion is quick to process claims and has been for over 10 years now!

Insurer: Trupanion Canada

By: Sonia

Useful

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