Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


February 25, 2020

Peace of mind per insurance.

Very fast easy claim process. I didn't in claim until I had already paid my vet bill. The reimbursement was received in 3 days. Extremely pleased with the service.

Insurer: Trupanion

By: Michael

Useful
February 25, 2020

Pleasantly Surprised

Received a greater reimbursement than expected.

Insurer: Trupanion

By: Gail

Useful
February 25, 2020

Pre-Existing Condition Coverage

Other than Trupanion not paying for Beckham's pre-existing conditions, I am happy with the claims process. If you paid 90% of his pre-existing conditions, I would rate you a 10.

Insurer: Trupanion

By: Joyce

Useful
February 25, 2020

Through thick and thin

Trupanion has been terrific. I have a couple of doggies that have come down with serious illnesses. Trupanion has been behind us us all the way -- no balking. Thank you Trupanion

Insurer: Trupanion

By: Geoffrey

Useful
February 25, 2020

We have a three thousand dollar check we should not have so I assume someone had a really bad experience.

We have a three thousand dollar check we should not have so I assume someone had a really bad experience. Our claim was fine.

Insurer: Trupanion

By: Barry

Useful
February 25, 2020

Great experience!

Trupanion is quick to process claims and has been for over 10 years now!

Insurer: Trupanion Canada

By: Sonia

Useful
February 25, 2020

Saving the life of my best friend.

My dog has cancer (lymphma) and Trupanion has been wonderful. Once the bill is sent to them, I receive the money in my account within about 5 days. I thank you so much, without the insurance on Brinkley, I would never have been able to pay for his chemo. I would have lost him. Even though he is still on treatment, he is doing very well. I thank Trupanion for saving his life. I lost my husband to cancer 2 years ago and I don't think I could have gone through loosing my dog too. He is like my baby. Thanks again.

Insurer: Trupanion Canada

By: Deborah

Useful
February 25, 2020

So far the service has been very good.

So far the service has been very good. Easy to get started and easy to submit a claim.

Insurer: Trupanion Canada

By: Kathy

Useful
February 25, 2020

Claims are always processed quickly & correctly.

Claims are always processed quickly & correctly.

Insurer: Trupanion

By: Brigitte

Useful
February 25, 2020

Dog had ear infection as young puppy.

Dog had ear infection as young puppy. Now almost two years old and had skin rash and full body itching. Two completely unrelated medical conditions. Claim was denied because you are telling me somehow an ear infection is a pre-existing condition for skin rash and itching 18 months later. Obviously, Trupanion does it's best not to cover any possible pet medical bills. The total was under my deductible, but if treatment does not work I may go over deductible and need to have this covered, otherwise why am I sending you money each month? I guess I should have listened to your bad reviews online about fighting to get things covered. John Lessnau

Insurer: Trupanion

By: John

Useful

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