Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


February 25, 2020

Excellent Service!

Nationwide pet insurance is the best pet insurance I've ever had. They cover almost anything you can think of and are quick to get your claim processed. As well as their staff is always a delight experience to deal with.

Insurer: Nationwide

By: Kathryn

Useful
February 25, 2020

Very Responsive

Nationwide has been very responsive, easy to deal with, good customer service and easy to fill in claim forms.

Insurer: Nationwide

By: Bambi

Useful
February 25, 2020

Awesome company

Very easy to file claims...turnaround usually 2 to 3 days for reimbursement directly into your account...customer service is very personal and friendly...emails to see how my Frenchie was doing after his surgery

Insurer: Healthy Paws

By: Derek

Useful
February 25, 2020

Insurance made a difficult time a little easier

Our dog was recently diagnosed with terminal cancer. This has easily been the hardest thing we have ever had to experience, our pup is our life and knowing there is nothing we can do to save him is so hard. The only thing that has added any light to this otherwise very dark situation is the fact that we are able to give him the best care & quality of life possible, for as long as possible. This is because we have pet insurance, we didn't have to think twice before making choices just because of the dollar amount. There is no price we can put on that and Nationwide has been amazing. We have had other pet insurance and they have been difficult and claimed certain things were "preexisting" with absolutely no proof. The customer success team was great when I need another claim reevaluated, we have had our claims processed in record time, and have yet to be unsatisfied. Thank you from the bottom of our hearts!

Insurer: Nationwide

By: Erin

Useful
February 25, 2020

Never Had a Problem

I’ve never had a bad experience or problem with claim submission or being reimbursed. The turn around time is very quick as long as you provide the necessary diagnosis and documentation. Everyone I’ve dealt with on the phone was very courteous and professional.

Insurer: Nationwide

By: Kim

Useful
February 25, 2020

I shopped coverages and they offered best coverage thru my employer!

The coverage offered thru employer is without a doubt best I found.

Insurer: Nationwide

By: Chris

Useful
February 25, 2020

Great plan, really helps!

Great coverage, it is truly a God send!

Insurer: Nationwide

By: Kerri

Useful
February 25, 2020

Purchase pet insurance for your pets.

Great company to deal with. Fast turn around on claims.

Insurer: Nationwide

By: Mardie

Useful
February 25, 2020

Easy claim submission and reimbursement

Claim submission from my phone is so easy and reimbursement directly to my account within a week. Could not be easier.

Insurer: Nationwide

By: Carolyn

Useful
February 25, 2020

Quick, easy, and compassionate care

We have two dogs and a cat insured with Nationwide, which I had got through my previous employer and was paid through direct deposit. After moving jobs, I forgot all about switching to a regular payment plan and the worst case happened, my cat was diagnosed with large cell lymphoma. We paid for everything out of pocket and did the best we could in a tough time and then called up Nationwide to at least renew our insurance on our two pups in case they got sick too. The woman at the call center not only was kind and supportive, she actually let us know as long as we backpaid the premium due, our coverage had not actually been cancelled and we could retroactively submit all of those claims. Money was the last thing on my mind as we went through our pet getting sick, but it's a reality for us. Their customer service took care of everything for us, and we can at least rest easy with knowing we're covered in any future emergencies.

Insurer: Nationwide

By: Joe

Useful

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