Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Trupanion is AWESOME
WOW....what a great experience with Trupanion. The support was awesome. I submitted a number of claims and had checks back in 1 week. Thanks Trupanion!!
Insurer: Trupanion
By: Laurie
always helpful and ease of filing a claim
always helpful and ease of filing a claim
Insurer: Trupanion
By:
Ease of claim submittal
Very simple and straight forward on completing claims and quick turnaround
Insurer: Trupanion
By: Josie
Happy pet owner
Trupanion makes every step super easy. They take the stress out of submitting claims and are so friendly and nice to communicate with. I recommend them to all pet owners.
Insurer: Trupanion
By: Margaret
I've been very happy with Trupanion in the past.
I've been very happy with Trupanion in the past. In fact, I suggest that it was offered at my workplace, Solix, Inc and to my vet at Mountainview Veterinary Hospital. If fact, that is why you have that account.
Insurer: Trupanion
By: Lucy
Submitted claims.
Submitted claims. I like that you always acknowledge receipt. Claims are processed in a timely manner. Always a good experience
Insurer: Trupanion
By: Monica
I just saw that my claim for my dog is ineligible.
I just saw that my claim for my dog is ineligible. I do not understand. Even the vet will tell you this condition is related to nothing that my dog has had before. I do not trust pet insurance, and this is a primary reason why.
Insurer: Trupanion Canada
By: Stephanie
Healthy Paws! best pet insurance
I have been with Healthy Paws for 5 years with one dog I picked the $250 deductible and 90% coverage. What they cover and how much the reimbursement is, I believe, is clear to understand. My young dog has needed several surgeries and procedures which they have covered as I expected. Claims are easy to make, I use both the phone app and online and sometimes my vet sends in the claims for me, I just email a scanned copy of the bill. Reimbursements are often less than 10 business days. I have emailed and spoken to customer service several times and they are not only prompt with a response but caring and helpful. In the 5 years I have been with them I have only had a few dollars increase unlike some of my friends whose premiums have nearly doubled. I wish my health insurance company was as good as Healthy Paws! Without Healthy Paws, I would not be enjoying the time I am with my dog Sydney! They have saved her life for me!
Insurer: Healthy Paws
By: Rob
After the initial pet profile docs were submitted, the process is super simple.
The initial pet profile piece (submitting all precious vet documents) was not proactively sought out. Nor was letting a new client know what exactly needed to be submitted with each claim (receipt not sufficient, doctor notes are required). As a new pet insurance purchaser, it made my first claim challenging to get handled correctly. Once that was done however, everything runs smoothly.
Insurer: Nationwide
By: Darcy
Have always been there for us and our pets!
We have had your pet insurance since 2007. Your customer service has always been helpful, website is easy to use, it is easy to submit claims and you are prompt with payments. We have the direct deposit and it works great for us. When we talk with other pet owners, we always tell them the importance of getting pet insurance. We highly recommend you to them and tell them we ave only had good experiences. Keep up the great work!
Insurer: Nationwide
By: Donna