Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


February 25, 2020

2 ACL Surgeries in under 12 months...

Our Dog, Merry, tore the ACL in her left leg in May of 2019 while running in our back yard. She shot forward and stopped suddenly, turning around and returning with a pretty bad limp. She ended up getting surgery to repair the torn ACL and she recovered well, with Healthy Paws paying the claim in an impressively short period of time. They were fast and courteous through the entire process. Fast forward to our policy expiration in January of 2020, we expected a huge increase after such a large bill (many thousands of dollars). To our surprise our premiums stayed more or less the same (any increase was negligible). Fast forward once again to Merry's second injury a month or so later where she tore her other ACL (which is apparently common for the second to go shortly after the first) and we had the exact same experience with Healthy Paws. I would highly recommend them to all of my friends and family.

Insurer: Healthy Paws

By: Mat

Useful
February 25, 2020

Pet Insurance

Easy way to make a claim. Claim was reviewed and payment was received in 7 days. Seems like many procedures and illnesses are covered though I don't really want to know what is not covered because I like my baby to remain healthy

Insurer: Nationwide

By: Anthony

Useful
February 25, 2020

Fantastic!!!

Love it! Very fast claim process!!! I am truly amazed!!! I reccommend it all the time!!!

Insurer: Nationwide

By: Heidi

Useful
February 25, 2020

Healthy Paws is The BEST!

Healthy Paws is the best pet insurance I've ever had! Easy to file a claim and very speedy in reimbursement! I recently had a bill over 7000.00 for an emergency surgery for my Boxer & was reimbursed 4 days after submitting my claim. straight into my bank account! We have 90% coverage, thank goodness!! LOVE Healthy Paws Insurance!

Insurer: Healthy Paws

By: Nancy

Useful
February 25, 2020

Great Pet Insurance

Have been extremely happy with Nationwide Pet Insurance. First time ever we have purchased insurance for one of our pups. Filing a claim is easy and response time is quick too. Have not had one hassle with any claim.

Insurer: Nationwide

By: Stanley

Useful
February 25, 2020

great company!

every time i submit a claim i get a fast response. only one time my claim was entered wrong in the system and i had to call to have it resubmitted, but since then i haven't had a problem.

Insurer: Nationwide

By: Lucy

Useful
February 25, 2020

Nationwide is the best pet insurer in the world!

I have been with Nationwide since 2016 and have been very pleased every minute of the four years. The customer service representatives are so pleasant and helpful, the insurance coverage is awesome and my claims are processed so quickly it's unbelievable. It is very stressful when the pet that is loved so much and is such a part of the family is sick and unable to communicate what's wrong. Going to the vet for an illness visit is full of anxiety. Nationwide makes it all a lot better by reducing the cost and offering helpful advice.

Insurer: Nationwide

By: Christina

Useful
February 25, 2020

Happy cat, Happy owner

Recent dental claim was quick and easy. Nationwide response to my claim was quick and gave me updates on the status of my claim. As a longtime Nationwide customer, I've never been disappointed with their service!

Insurer: Nationwide

By: Jesse

Useful
February 25, 2020

Great customer service.

After not submitting a claim in almost the first 2 years of having our dog and insurance, in the last month we’ve submitted 3! No questions asked, everything was straight forward and we got our refunds within DAYS! Utilize the VitusVet phone app and submit claims through there and get the refund electronically deposited. So much easier than I thought it would be. They actually just sent me an email to see how my pup was doing as well! My wife and I couldn’t be happier with this company and their customer service.

Insurer: Nationwide

By: Eli

Useful
February 25, 2020

Thankful for Nationwide !

We had another dog who thankfully never had problems till a couple of years before she passed. She had to have surgeries around 12 years old. A few years after she passed we decided to get another dog. We decided to get insurance for her just in case so we'd be prepared. We've had to use the insurance several times and our dog is only 3. We get reimbursed quickly. Thank you Nationwide !

Insurer: Nationwide

By: Beverly

Useful

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