Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


February 26, 2020

So easy and fast!

So easy to file a claim, and reimbursement is so fast - so much better than I had even hoped for, Thanks!

Insurer: Nationwide

By: Kristen

Useful
February 26, 2020

Wish I had this coverage years ago!

Love the coverage, love the ease of claims. Wish there was something to encourage vets to use the VitusVet application. That would make Vet record retrieval so much better ( as proper documentation ( vet records) for claims seems to be my #1 frustration! When you have claim issues, the process seems broken, some documentation/communication/records is on and through My.petinsurance.com, while other d/c/r are by mail. This is confusing and frustrating. I’ve heard from other people that this issue is why they badmouth the program.

Insurer: Nationwide

By: Gregory

Useful
February 26, 2020

Making the best of a bad time

I appreciate pet insurance now. At first I thought that it was just another new fangled thing to buy for a puppy but decided that maybe it might be something to do. Then Ellie contracted a serious infection in her GI tract. Her vets were pretty conservative with their diagnostics and treatment recommendations but her bills were still over $1,000. I had thought that I could plan for her vaccinations and eventual spaying but the illness came out of the blue. I am very appreciative of the ease with which I could file the claim and get back to taking care of the puppy. Thanks!

Insurer: Nationwide

By: Evangeline

Useful
February 26, 2020

This insurance makes my life better.

Quick, and Easy to make claims. The website is very user friendly. Best coverage and I feel secured my cat is covered. Good experiences with customer assistance as well.

Insurer: Nationwide

By: Justin

Useful
February 26, 2020

Nationwide's pet insurance is better than my people insurance!

I never have a problem with Nationwide. Our vet submits bills and we get reimbursed - always easy and always timely.

Insurer: Nationwide

By: Robert

Useful
February 26, 2020

Thank you for being there for my pet and helping me with the costs of her visits to the vet.

Very helpful with my claims. Our pet is like another family member of the house and we love her so much

Insurer: Nationwide

By: Yury

Useful
February 26, 2020

Great Service. tks

Great Service, recieve refund 1 week after my claim.

Insurer: Nationwide

By: Pablo

Useful
February 26, 2020

Seamless Claim Process

I love nationwide's easy claim process. I'm able to take a photo of my receipt and submit everything on my phone the same day of service. The claim was processed very quickly, and I received payment within a couple of weeks with a full explanation of benefits. I'm so happy I have this insurance so I don't have to worry about the astronomical costs of vet care when my cat has issues.

Insurer: Nationwide

By: Shelby

Useful
February 26, 2020

Fast claim review & payment

Thank you for your efficient claim review and payment. The electronic payments are convenient!

Insurer: Nationwide

By: Eva

Useful
February 26, 2020

claims are reviewed and paid in an expeditious manner

excellent insurance company! Claims are processed quickly and paid as expected according to contract. They even contact you to see how your pet is recovering!

Insurer: Healthy Paws

By: Christine

Useful

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