Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


March 25, 2020

Our dog survived and so did our finances

After spending weeks of not knowing if our dog was going to pull through a new, sudden illness, the last thing on our minds were the very large ICU bills piling up. And once they did, we were even more stressed and devastated. Luckily Trupanion helped cover most of the costs so we could get our guy the care and medications he needed and still may need for some time. We feel very lucky to have the option of pet insurance from Trupanion.

Insurer: Trupanion

By: Tabitha

Useful
March 25, 2020

No problems with Trupanion!

Claim was dealt with in a reasonable amount of time. I was fine with the result.

Insurer: Trupanion Canada

By: Patricia

Useful
March 25, 2020

I had very good experience.

I had very good experience. Cheri,who was the Representative I spoke with, was very informative and helpful. All my needs and questions were answered. I also learned a lot about our Pet insurance that I didn't realize how much is covered under the policy. I actually just recommend Trupanion to a friend. Said it's one of the top Pet insurance carriers. Thanks for all your help!

Insurer: Trupanion

By: Lisa

Useful
March 25, 2020

Team Bandit

The people were helpful, prompt and kind in what was a distressing situation. The insurance came up a bit short on what I would have thought, even after reading through my policy, was going to be covered but they picked up most of it.

Insurer: Trupanion

By: Loren

Useful
March 25, 2020

Review

Usually great but the most recent claim took forever it seemed to process.

Insurer: Trupanion

By: John

Useful
March 25, 2020

My dog Kyzer has been supported by your group for over 10 years.

My dog Kyzer has been supported by your group for over 10 years. She has been on meds for her OA for several years and I have never once had an issue with any claim. The best part is that the Vet office is able to send the claim directly to you so that I do not have to pay in full up front and wait for reimbursement. Thanks!!

Insurer: Trupanion Canada

By: Kim

Useful
March 25, 2020

Reassurance for ongoing care

No hassle, claims were processed just as I expected

Insurer: Trupanion Canada

By: Denise

Useful
March 25, 2020

Beware of Loopholes!

Claim was submitted for chiropractic manipulation for a limp my dog was experiencing. This will be an ongoing procedure (weekly until the limp is gone), with preventative treatments (he does agility). It was turned down because it included an initial exam to see if this holistic method would be of benefit. He was injured. Not sure how he could be treated without an initial evaluation.

Insurer: Trupanion

By: Pat

Useful
March 25, 2020

Thank you!

Claims are always handled in a professional manner

Insurer: Trupanion

By: Ray

Useful
March 25, 2020

Great coverage!

Great coverage! Fast processing of claims.

Insurer: Trupanion

By: Stefanie

Useful

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