Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Unreliable and unresponsive
Ever since getting Nationwide insurance, it has been an uphill battle to get my claims paid. The worst part is they have added an ‘exclusion’ to my policy called ‘bandage’. Their customer service team can not explain to me what that means but it looks like an issue my dog has that requires a bandage will not be covered by my policy. I have called them dozens of times with no progress. It’s extremely frustrating.
Insurer: Nationwide
By: Katie
Fast Response
Received reimbursement check about one week after I submitted the claim. Insurance covered 90% of cost for health check up, vaccinations, heart worm, flea & tick meds.
Insurer: Nationwide
By: Rob
I am extremely happy with the service I have received over the years from BPI and now with Nationwide.
Sundance is my 4th boxer covered by Nationwide (VPI). I have been extremely happy with the care I have received. It is a good feeling to know my boxers can receive excellent veterinary care and know that my claims will be reviewed and paid in a timely manner. I sometimes brag that my dogs have better medical insurance than my friends with their own medical insurance. Thank you.
Insurer: Nationwide
By: JoAnne
Very easy and pleasant process
It was a very easy and pleasant process to enroll my doggie Connor in Spot Pet Insurance. As soon as a claim in processed I will be able to review further.
Insurer: Spot Canada
By: Irma
Our dog survived and so did our finances
After spending weeks of not knowing if our dog was going to pull through a new, sudden illness, the last thing on our minds were the very large ICU bills piling up. And once they did, we were even more stressed and devastated. Luckily Trupanion helped cover most of the costs so we could get our guy the care and medications he needed and still may need for some time. We feel very lucky to have the option of pet insurance from Trupanion.
Insurer: Trupanion
By: Tabitha
No problems with Trupanion!
Claim was dealt with in a reasonable amount of time. I was fine with the result.
Insurer: Trupanion Canada
By: Patricia
I had very good experience.
I had very good experience. Cheri,who was the Representative I spoke with, was very informative and helpful. All my needs and questions were answered. I also learned a lot about our Pet insurance that I didn't realize how much is covered under the policy. I actually just recommend Trupanion to a friend. Said it's one of the top Pet insurance carriers. Thanks for all your help!
Insurer: Trupanion
By: Lisa
Team Bandit
The people were helpful, prompt and kind in what was a distressing situation. The insurance came up a bit short on what I would have thought, even after reading through my policy, was going to be covered but they picked up most of it.
Insurer: Trupanion
By: Loren
Review
Usually great but the most recent claim took forever it seemed to process.
Insurer: Trupanion
By: John
My dog Kyzer has been supported by your group for over 10 years.
My dog Kyzer has been supported by your group for over 10 years. She has been on meds for her OA for several years and I have never once had an issue with any claim. The best part is that the Vet office is able to send the claim directly to you so that I do not have to pay in full up front and wait for reimbursement. Thanks!!
Insurer: Trupanion Canada
By: Kim