Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


March 25, 2020

They are a life saver

I don't know what I would do without my Healthy Paws Insurance. They have paid every claim so quickly during this trying time of my dogs cancer and amputation.

Insurer: Healthy Paws

By: Lorilyn

Useful
Verified March 25, 2020

There when I needed them

Unfortunately this was my one and only claim. My 14 week lab began not eating and behaviors changed.My vet took over and unfortunate we lost her during surgery. Having the insurance gave me the confidence to know myself and the vet did everything to help my Lily.Trupanion took the claim and completed and paid within days. When the time comes for me to get another companion, Trupanion will be my first call.

Insurer: Trupanion

By: Kim

Useful
March 25, 2020

The Insurance itself is very good.

I have a problem with the submitting of claim forms. Especially when I see I have done everything and then I find I am missing an invoice or a claim form and having to resubmit again is very time consuming. I am also having problems understanding your claim form website and sometimes I cannot even get to it. I still feel that I have not been reimbursed for flea and tick as the bill is not broken down as to what was paid. The payment is a limp sum figure. This my gripe. Sorry

Insurer: Nationwide

By: Kathleen

Useful
March 25, 2020

Very good service

Very pleased with the coverage. No complaints at this time.

Insurer: Nationwide

By: David

Useful
March 25, 2020

Great Insurance Company

My 2nd Akita insured thru Nationwide. Because of Nationwide's help We were able to delay the inevitable for 14 months.

Insurer: Nationwide

By: tony

Useful
March 25, 2020

Amazing service

I was really impressed with how fast and efficient the claim for Kai was processed. The whole process was very easy and short. I am really happy with your company.

Insurer: Nationwide

By: Rucsandra

Useful
March 25, 2020

Nationwide is like extended family in these difficult times

The coverage provided, the ease of claim submission, the speed of response, the personal contact - makes Nationwide the best.

Insurer: Nationwide

By: Joanna

Useful
March 25, 2020

Worth it

First time have pet Insurance, and it has proven worth it. Nice to have some coverage for preventive apts and Rx.

Insurer: Nationwide

By: Miranda

Useful
March 25, 2020

Great

Easy way to submit claim. Well informed of claim status during review. Ease of payment.

Insurer: Nationwide

By: Julie

Useful
March 25, 2020

Don’t know

Was thankful for the coverage for Heides allergy business. But am requesting a review of a denial for what they said was a pre existing condition. As she almost died of hemorrhagic gastro enteritis.. was in the hospital for 2 days... they denied the first visit to the vet saying she had this as a pup. Her diarrhea as a pup was related to food allergies. This condition my vet thought was caused by pain medication after surgery. I think Nationwide has too many disclusions. But will stay with them for now as I am fighting this denial. I would have lost my dog if it weren’t for the Animal hospital. The cost was very high and the reason I have pet insurance is that I did loose a dog to this exact diagnosis. There is no known cause for this but it’s horrible. So am waiting for their decision on this review.

Insurer: Nationwide

By: Gayle

Useful

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