Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


March 24, 2020

excellent customer service very easy and fast to file a claim

excellent customer service, very easy and fast to file a claim

Insurer: Trupanion

By:

Useful
March 24, 2020

You all are really good at finding ways to not pay anything for our dog's health expenses.

You all are really good at finding ways to not pay anything for our dog's health expenses. You don't really provide any value. If we had set aside all of the premiums in a savings account we would have been better off. I think your service borders on being a scam, but because you have your fine print you can get away with not paying. Once my dog dies, I will cease doing business with you all. We had a similar experience with another insurance company and were hoping it would be different with you guys. It's just more of the same.

Insurer: Trupanion

By:

Useful
March 24, 2020

I have just joined so don't know how you are to deal with when a claim is submitted.

I have just joined so don't know how you are to deal with when a claim is submitted. However, having had large vet bills for our pets I think every pet should have insurance. If you can't afford insurance you prpbably can't afford the pet.

Insurer: Trupanion Canada

By:

Useful
March 24, 2020

princess she had leg surgery last year and no problem with you guys thanks so much

princess she had leg surgery last year and no problem with you guys thanks so much

Insurer: Trupanion Canada

By:

Useful
March 24, 2020

Muy agradecido

Después de cumplir con la cuota para el deducible, me han respaldado durante la sorpresiva condición que está padeciendo mi perrita Akiara. Por ustedes he podido seguir con sus tratamientos, yo solo no habría podido y talvez mi decisión hubiera sido otra. Estoy muy agradecido hasta el momento. Espero continúen apoyandome durante este duro proceso.

Insurer: Trupanion

By:

Useful
March 23, 2020

Healthy Paws claim service was outstanding

I had filed claims previously not knowing what would be or would not be covered. The Healthy Paws service team was very helpful in providing an explanation for me. Then, when Coco needed emergency surgery for a urinary track problem I couldn't believe the total cost. However, I submitted the claim. The claim and service team were very responsive and provided excellent communication. The claim was approved and the check was received very quickly. I am so glad I decided to have coverage through Healthy Paws.

Insurer: Healthy Paws

By: Mark

Useful
March 23, 2020

Great Coverage: Happy Pet!

Nationwide Pet Insurance is great! Coverage is reasonable, and quick to reimburse my claim. My dog is always healthy and happy! Thank you for standing by my dog and I.

Insurer: Nationwide

By: Lori

Useful
March 23, 2020

Super easy to submit claims.

Nationwide Pet Insurance make submitting claims super easy. Fast turnaround and I have had great customer service when I've reached out to them both via email and phone.

Insurer: Nationwide

By: Patricia

Useful
March 23, 2020

No worries

I was making my own claims online until I found out my vets office can send it in. It was great, I picked up the prescription after paying upfront and went home. 2 days later my rebate had been deposited in my bank account. One less thing I have to think about. Thank you Trupanion

Insurer: Trupanion Canada

By:

Useful
March 23, 2020

i was pleased they paid for Rileys medication I wasn't sure you would so thank you

i was pleased they paid for Rileys medication I wasn't sure you would so thank you

Insurer: Trupanion Canada

By:

Useful

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