Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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The claim I made was processed fairly…
The claim I made was processed fairly quickly.
Insurer: MetLife
By: customer
Everything has been great
Everything has been great. From the people I’ve spoken to, to the app, to the timeliness of the reimbursements.
Insurer: MetLife
By: customer
What's the point of this "insurance" company?
We have had Lemonade for over two years, paying monthly fees every month. My dog just had a TPLO done it costed around $5K. We received a letter of denial for the claim, why? Who knows they won't return emails. When we tried to call and speak to a manager we were left on hold or the call was "dropped" this has happened multiple times. I've resorted to messaging the CEO on LinkedIn hoping he's less worthless than the company he founded. Probably won't hear back but my hope by writing this is to deter anyone else from wasting their time and money on this "insurance" company.
Insurer: Lemonade
By: Jeffrey
Latest 1 comments
I'm in agreement with this review. They are in it to make money, not to take care of your pet.
Love Pumpkin so far
So far Pumpkin is working excellent for us. I wasn’t sure how reimbursement worked and seemed to take awhile but once I reached out it was reimbursed right away. It did take a little longer than what it says on the website but still reasonable!
Insurer: Pumpkin
By: Joann
The claim process was super simple and…
The claim process was super simple and prompt. The customer service team was very helpful and responsive. I am so happy that I chose Spot Pet Insurance.
Insurer: Spot Canada
By: customer
My boy Avery
My boy Avery, (cat), got a severe reaction to fumes when I was water proofing my shoes. Please be aware cats are highly sensitive to smells from air fresheners to chemical fumes. Embrace paid their share of the bill very quickly almost $4000. Thank you Nick for the very nice sympathy card.
Insurer: Healthy Paws
By: Pete Acosta
TPLO Surgery times 2
"What a great piece of mind Pets Best insurance has been for me. I have a Labrador Retriever, Willow that has been unfortunate to need TPLO surgery for a torn CCL. Not once but twice this has happened in a 3 year period. Not only was I able to get the best Surgeon around to perform the surgery I had the best insurance around that helped me pay for 90% of the cost. When Willow was a baby, I signed up for Pets Best and have been extremely happy with their easy claims process and fast response time for payment! I would be stressing about the cost of the surgeries had it not been for Pets Best Insurance!! I highly recommend Pets Best to any animal owner that wants the best for their family member!! Thanks for the easy claim process and fast turnaround!"
My claim was processed immediately and…
My claim was processed immediately and I was reimbursed by the 3rd day after. They are quit efficient for handling claims.
Insurer: Pumpkin
By: Jan Griefnow
MetLife is the easiest and friendliest…
MetLife is the easiest and friendliest pet insurance company I have had to date. Very prompt to process and answer any questions. Would recommend to all who need a great pet insurance.
Insurer: MetLife
By: Jeremy
Service is great
Service is great. (I did have problems when I submitted "paper invoices" ... that was a mess.) Doing digital online was better.
Insurer: MetLife
By: Zeta Peterson