Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


April 26, 2026

Very happy

Unfortunately, my Newfoundland puppy was diagnosed with severe elbow dysplasia and hip dysplasia. He has been to Cornell too many times in his first year of life. I am so happy I went with Pumpkin insurance and opted for the 90 percent coverage. They are fast, efficient as well as good animal people. Highly recommend!

Insurer: Pumpkin

By: Elizabeth

April 26, 2026

preexisting conditions and coverage transparency

I think generally spot has been helpful and accepted my claims. There were a couple instances where they cited preexisting condition that I didn’t agree with but overall pretty transparent about coverage.

Insurer: Spot

By: Sophia

April 26, 2026

Submitting claims

Submitting claims is effortless on the app and the claims are expeditiously processed.

Insurer: MetLife

By: D Bragg

April 26, 2026

I’ve had this insurance for three years…

I’ve had this insurance for three years and never needed to use it. A few weeks ago, one of my dogs had an emergency, and filing a claim was quick and effortless. I’ll definitely be staying with them.

Insurer: Pumpkin

By: Sharon

April 26, 2026

Grateful that I have MetLife for my…

Grateful that I have MetLife for my dogs. My dog Libby needed TPLO and that is scry enough in its own. Your easy and quick claims process was fantastic and so appreciated. Thank you!.

Insurer: MetLife

By: Lisa

April 26, 2026

Fast claim paid

All staff are knowledgeable and efficient.. claim was paid in a timely manner too.

Insurer: Pets Best

By: Christina J Hall

April 26, 2026

Constant errors with claims

So far this year you took the last portion of the deductible out three times and finally paid us back. Since then, two invoices were sent in..you paid the one and completely ignored the other. I called 4 days ago and the girl said it would be put back through..so far nothing. Not happy with the service at all

Insurer: MetLife

By: customer

April 26, 2026

Diarrhea

I have never taken out Insc. on my pets....this is the first time...everything went well for the first claim ..I just don't understand the decision of a preexisting condition for my dogs diarrhea/ diagnosis of worms worms in my specific case

Insurer: Fetch

By: Laura

April 26, 2026

Best coverage for my two dogs/babies

When it comes to my two dogs/babies, I can rest assured that their health care costs/ veterinary bills are covered by Pets Best. They have great customer service and a seamless reimbursement process that deposits the money straight into your bank account. Thanks Pets Best!

Insurer: Pets Best

By: Angelica Gorman

April 25, 2026

Figo claims process was very simple to…

Figo claims process was very simple to submit a claim, it a very smooth and quick process in getting my claims completed in a timely manner. I’m very pleased and satisfied with the service.

Insurer: Figo

By: Samuel

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