Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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A company I feel confident to provide my pet with the coverage he needs.
Hi, I am new to the Fetch Pet Insurance family. As I only signed up today, I can only comment on my agent Megan Hampton. Megan has excellent communication skills and was very knowledgeable about the coverage for my pet. As I am not happy with my current insurance provider, it was a joy to speak with her. I believe I am getting the coverage that my pet needs and feel confident moving ahead. Thanks Megan!
Insurer: Fetch Canada
By: Karen H
1 Needs improvement
1. 4/5 times I try to upload information, I get a message that it the site is down. 2. It is also hard to see what information is loaded- so I don't duplicate when I upload 3. Several claims were denied because Jordan had a prior condition- inconvenience. However, her inconvenience was an issue- it is the Lasix that is causing the leaking now. Where do I dispute the claim denial or even talk about it? I have been in insurance for 40 years. . . Not thrilled with process.
Insurer: MetLife
By: grace
I used to have another Pet Ins
I used to have another Pet Ins. company handling my pet insurance but every year prices would go up and up until I couldn't afford it on both dogs. I decided to try Figo and so far I am pleased with pricing. Rates do go up every year but it doesn't seem as hefty. The only thing that is bothersome is that it takes about 1 week or little longer to know if your claim is going to being paid or not. Once the claim is closed you have to go onto your cloud to find out how much was reimbursed. The good news is that the reimburse usually hits within a few days if you have direct deposit. Overall, I like there service for my fur babies.
Insurer: Figo
By: Becky
not good news for Scarlette, tumor
not good news for Scarlette, she is eating and walking but has tumor...thank you for fast reembersment
Insurer: Healthy Paws
By: elaine h buchsbaum
Great Experience so far
I submitted my first claim, and Spot reimbursed everything minus the deductible. I am very pleased.
Insurer: Spot
By: Gia
Pleasantly surprised at the ease and…
Pleasantly surprised at the ease and speed of claim handling
Insurer: Trupanion
By: donald labrecque
So wonderful and easy to submit…
So wonderful and easy to submit everything. Choosing Healthy Paws has been a great experience and Sydney is doing wonderful now.
Insurer: Healthy Paws
By: Kim Petty
Very smooth and efficient claim review…
Very smooth and efficient claim review process. I’ve been with Healthy Paws since I first brought my cat home three years ago. Will continue to be with them.
Insurer: Healthy Paws
By: Yumi’s Parent
Heathy Paws delivers every time
Heathy Paws has really delivered over the life of our rescue kitty, who has had some major illnesses. In the 10 years (I think it's been 10), HP has only questioned one transaction and has been by our side through eye surgeries and heart problems. skin problems, FHS, and this last one, a collapse, which only happens outside of regular hours, of course, which required emergency care from the general as well as cardiac vets. Claims submission could not be easier. Payments are timely and always include an explanation. The only drawback is not covering office visits for services outside of routine care. But for most of our cat's life, the monthly payments have been competitive and the coverage doesn't have a limit.
Insurer: Healthy Paws
By: Elizabeth Perlin
The best investment we’ve ever made for…
The best investment we’ve ever made for our sweet pup—hands down. From the very beginning, the setup process was quick, simple, and completely stress-free, which gave us confidence that we made the right choice. We didn’t need to use the coverage until this past weekend, when our dog unexpectedly became ill, and the experience exceeded every expectation. The claims process was seamless, efficient, and incredibly easy to navigate during an already emotional time. It made a significant difference in what we ultimately owed, which lifted a huge weight off our shoulders. We’re heartbroken that our dog has been diagnosed with cancer, but deeply grateful that such a substantial portion of his medical expenses has been covered. Having this support has allowed us to focus on what truly matters—being there for him—without the added stress of overwhelming costs. Truly outstanding coverage, compassionate support, and an invaluable investment for any pet owner.
Insurer: Trupanion
By: Sharon