Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


June 12, 2020

Quick payment on claim

Our claims have been paid quickly and with no issues. We used the app to upload the vet bills and submit. Money gets sent directly to our checking account within a week.

Insurer: Nationwide

By: Matt

Useful
June 12, 2020

Great insurance!

Super happy with Nationwide Pet insurance. Company has been great to work with, pays claims timely and good customer service.

Insurer: Nationwide

By: Nicole

Useful
June 12, 2020

Glad we chose Nationwide!

I appreciate the quick response to claims submitted, and it really helps to have this coverage.

Insurer: Nationwide

By: Debbie

Useful
June 12, 2020

great turnaround

Banner is feeling much better. He is fully recovered. Thanks for the quick resolution of his claim. It made a stressful situation much easier to cope with.

Insurer: Nationwide

By: Hava

Useful
June 12, 2020

Great, fast service.

I love how easy it is to file a claim, the claim process is easy to understand and complete. Nationwide is quick to come to a resolution of claims and gives clear and concise reasons for items not covered. Receiving payment is very easy and quick as well.

Insurer: Nationwide

By: Benae

Useful
June 12, 2020

Thank you for being there for Toto!

I’m so glad I got toto medical insurance. It has been a great help for him. The claim process was easy and fast. Will definitely recommend it to my family and friends.

Insurer: Nationwide

By: JENNIFER

Useful
June 12, 2020

Best pet insurance we found!

Nationwide has been The best investment decision we have made. They have covered many items for our dog Riley and immediately pay and reimburse you!! Great company.

Insurer: Nationwide

By: Amanda

Useful
June 12, 2020

Easy and Efficient

So thankful to have pet insurance! 90% reimbursement on eligible costs. Easy to submit a claim, paid via direct deposit within a few days most of the time.

Insurer: Nationwide

By: Sandra

Useful
June 12, 2020

Great Service

The service has been great. My only suggestion is that your service representatives should be more informed. They was I contacted customer service shortly after the passing our my dog Abby to and asked about cancelling policy and to verify that they received the vet records they requested. The person I spoke with informed me that I should keep Abby's policy in place while the claim was being processed. I called them 3 weeks later for a status on her claim and spoke to a different customer service representative. She informed me that it was not required to keep Abby's policy open while the claim was being processed and closed it. She also said that any payments on the policy would be refunded and they would be in contact with my employer to inform them that my payroll deduction would be terminated for her policy. I received a letter Nationwide soon after offering their condolences.

Insurer: Nationwide

By: Lyle

Useful
June 12, 2020

Quick and easy claim process, with a fast payment!

I've had Nationwide insurance for my dogs for a while now and I've never had any issues when filing a claim. The claim process is easy to follow and file. I've received my payments quickly after sending in the claim, usually within the same week, if it was submitted on a Monday. I always receive an explanation of what was paid and what wasn't and the reasons why/why not.

Insurer: Nationwide

By: Kimberly

Useful

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