Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


June 15, 2020

amazing coverage and quick reimbursement with major surgery

My dog got a quite expensive knee surgery on a Friday, healthy paws covered 80% no questions asked, and I got my money deposited into my account the next business day. highly highly recommend. It’s been a breeze with them and all you have to do is take a pic of the receipt and upload so it’s really easy. I’ve heard horror stories and it’s been 5 easy years with them.

Insurer: Healthy Paws

By: Meg

Useful
June 15, 2020

Great plan!

Took my puppy in for vaccinations and checkup, had my reimbursement within a couple weeks.

Insurer: Pets Best

By: Chris

Useful
Verified June 15, 2020

Too many Deductibles

1st my claim was denied and when I appealed it it was approved, But for whatever reason the charges were ineligible. Then my dog had the surgery and 2 separate deductibles were applied because they did to procedures during the one surgery. To me a deductible should be paid one time per year. When I dealt with the staff they were always courteous and responded promptly. I probably would not recommend trupanion until they revise their pre existing and deductible protocols

Insurer: Trupanion

By: Shannon

Useful
June 14, 2020

Embrace Isurance allowed us to give our dog a richer, longer life.

Embrace Insurance is a reasonably-priced comprehensive policy. Our claims were easily filed and promptly acknowledged. We received reimbursement checks in a timely manner. Embrace enabled us to treat our dog for several life threatening conditions, thereby giving her a comfortable life and allowing us to keep our companion as long as possible. At the end of her life the company treated us with compassion unseen in most companies today. We will be looking for another dog soon, and we will definitely sign up with Embrace Insurance again.

Insurer: Embrace

By: beverly

Useful
June 14, 2020

Great coverage and speedy reimbursement

Our Dobie tore her CCL this year and had to have surgery. I was very impressed with Healthy Paws. We were able to get her a good surgeon and did not have to worry about the bill. They reimbursed 80% of it, with a short turnaround time, filing the claim was super easy and they also followed up to see how our girl was doing. They were recommended to me by a friend whose dog had to have surgery and I am glad I followed her advise and signed up our dog for Healthy Paws when she was a puppy. Highly recommend!

Insurer: Healthy Paws

By: Susanne

Useful
June 14, 2020

Jake is thriving

If I had not signed up with Nationwide, I don't know that my Jake would still be alive. He is currently cancer free after 4 surgeries, chemo , and radiation for anal gland cancer. Never a problem getting paid in a timely manner. Thank you Nationwide!

Insurer: Nationwide

By: Marian

Useful
June 14, 2020

It seems so long until I receive notice of payment benefits.

It just seems so long until the claim is processed.

Insurer: Nationwide

By: Gary

Useful
June 14, 2020

Healthy Paws is Terrific!!!!

I got Healthy Paws when we first got Boo. On his third vet appointment (which was just for a rabies shot) and after having Boo for 2 months our vet discovered he had PDA (Patent Ductus Arteriosis) or a hole in his heart. We were referred to a cardiologist who determined Boo needed cardiac surgery, otherwise he would have to be put down. There was no question of doing the surgery. After I paid my deductible, Healthy Paws paid 80% of the bill. I am a single mom of three. I cannot tell you how grateful I was. I had only paid three premiums at that point. In addition, they emailed and expressed their concern over what was happening before the surgery and emailed again after it to see how he was doing.

Insurer: Healthy Paws

By: Gerry

Useful
June 13, 2020

Easy Breezy

Daisy is a 15 and 1/2 mini maltipoo with minimal health issues except for last few years. VPI-Nationwide has processed her claims with no problems or questions asked. To be fair, Daisy's good health has saved Nationwide a ton of money. I just wish her premiums did not increase significantly each year. Good health incentives would be nice.

Insurer: Nationwide

By: Mare

Useful
June 13, 2020

Thanks to Healthy Paws for Quick Reimbursement; Surely a Big Help in an already Rough Time.

I purchased pet insurance shortly after my then 7-mo old pup had a bout of throw-up/diarrhea combo and cost me a hefty $500+. At 4 yo, it’s been pretty uneventful until last April … It was emotional. Plus, worrisome and stressful. Worried-sick about my baby who is in pain, and yes, worried about how much it would cost, especially during the uncertainty of COVID. Filing Claims: as soon as vet bill was emailed to me, I attached same in my account (no forms) Claim Processing: was completed either by same afternoon or following day Reimbursement: when huge surgery bill came, they requested for medical records from vet; upon their receipt, it was processed by following day … and money was in my account by next day. As much as we love our babies, vet bills are often cost-prohibitive and does weigh into our decisions on plan of action. With all the stress and worry about your baby, for me, relieving some of the financial burden, when we’re talking lumpsum in the thousands, certainly helps a lot. So thankful for quick processing and reimbursement.

Insurer: Healthy Paws

By: Lilet

Useful

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